Fortinet FortiAP-432F Upgrade FortiCare Premium to Elite, 1-Year (FC-10-PF432-204-02-12)

If your FortiAP-432F is already under FortiCare Premium and you need to raise the support tier, the upgrade path is this contract (FC-10-PF432-204-02-12). It elevates your existing Premium coverage to Elite for one year, bringing the critical response SLA down from one hour to 15 minutes and adding Next Calendar Day Delivery RMA, without requiring a separate base registration.

What This Upgrade Covers

This is a differential upgrade, not a standalone contract. It requires an active FortiCare Premium contract on the same FortiAP-432F serial number. Once registered, your coverage becomes Elite-level for the remaining period: 24×7 TAC with a 15-minute critical response commitment, Next Calendar Day Delivery hardware replacement RMA, firmware access, and full support portal access.

FortiCare Tier Comparison

This upgrade takes your coverage from Premium to Elite. Here is what changes:

Who Needs This

Organizations that initially purchased FortiCare Premium and now operate the FortiAP-432F in a more demanding environment than originally anticipated, or where IT policy requires Elite-level SLAs across wireless infrastructure. It is also relevant for installations approaching a critical project or event where a tighter response SLA and faster RMA is needed for a defined period.

Activation and Delivery

Electronic delivery. DataCenter360.ca sends activation details by email after the order is processed, typically the same business day. You apply the upgrade to the existing Premium contract via the Fortinet Support portal at support.fortinet.com. The upgrade must be associated with the same serial number as the active Premium contract.

Related Services

If you do not yet have FortiCare Premium on your FortiAP-432F, start with that contract first (FC-10-PF432-247-02-12) before purchasing this upgrade. If you prefer to go directly to Elite without two steps, the FortiCare Elite 1-year contract (FC-10-PF432-284-02-12) covers that in a single registration. Note that 3-year and 5-year upgrade terms for the FortiAP-432F are currently out of stock.

Buying from DataCenter360.ca

This upgrade contract is in stock at DataCenter360.ca. If you need guidance on sequencing the Premium base contract and this upgrade, or want to understand how they interact on a multi-unit deployment, reach out before purchasing and we will walk through the options for your specific FortiAP-432F serial numbers.