Fortinet FortiAP-432FR FortiCare Premium, 1-Year (FC-10-FR432-247-02-12)

SKU: FC-10-FR432-247-02-12

Original price was: CAD$286.72.Current price is: CAD$231.23.

Save:19%You save CAD$38.90
FortiAP-432FR FortiCare Premium 1-Year support — 24×7 TAC, 1-hour critical response, Next Business Day RMA. For the FAP-432FR outdoor/industrial Wi-Fi 6 AP. Worldwide e-delivery. (FC-10-FR432-247-02-12)
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Product description

Running the FortiAP-432FR in a demanding outdoor or industrial environment means your backup plan matters as much as the hardware itself. FortiCare Premium for the FAP-432FR (FC-10-FR432-247-02-12) is the 1-year support contract that gives you 24×7 TAC access, direct connection to Fortinet engineers, and Next Business Day hardware replacement if the unit fails.

What FortiCare Premium Covers

FortiCare Premium includes 24x7x365 telephone and web-case support, a one-hour response target for critical severity issues, firmware and software updates for the full contract term, access to the Fortinet support portal and knowledge base, and Next Business Day advance hardware replacement RMA. Coverage is bound to the FortiAP-432FR serial number registered at activation.

FortiCare Tier Comparison

This contract is the FortiCare Premium tier. Here is how it compares to Essential and Elite:

Support Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support Business hours 24x7x365 24x7x365
Hardware RMA NBD advance replacement NBD advance replacement Next calendar day delivery
Priority RMA add-on Eligible Eligible Included
Firmware, tools & portal
Extended LTS & monitoring FortiGate only

Who Buys This

IT teams that deployed the 432FR in industrial or outdoor environments where unplanned downtime carries real cost. A failed AP on a remote industrial site with no spare on the shelf is a multi-day outage without an active support contract in place. FortiCare Premium provides direct TAC access, the RMA pathway to resolve hardware failures fast, and the firmware update rights needed to keep the unit current across its service life.

Activation and Delivery

This is an electronic license. DataCenter360.ca emails the activation details after the order processes, typically the same business day. Register the contract to your FortiAP-432FR serial number at support.fortinet.com. No physical shipment is required, and the contract is available to customers worldwide.

One Service vs. Upgrading to Elite

If you need a 15-minute critical response SLA or Next Calendar Day Delivery RMA, FortiCare Elite (FC-10-FR432-284-02-12) provides those. You can also upgrade an existing Premium contract to Elite tier via the upgrade SKU. For most deployments, Premium’s one-hour critical response and next-business-day RMA delivers the right balance of coverage and cost. Multi-year terms are available: 3-year (FC-10-FR432-247-02-36) and 5-year (FC-10-FR432-247-02-60).

Buying from DataCenter360.ca

DataCenter360.ca stocks FortiAP support contracts across all term lengths. Purchasing FortiCare at the same time as the hardware ensures uninterrupted coverage from day one and avoids any late-registration fees that can apply when a contract is added after the initial warranty period.

Can I buy FortiCare Premium after the hardware warranty expires?
Usually yes, but Fortinet may apply a late-registration fee or eligibility assessment once the original warranty has expired. Purchasing FortiCare at the time of hardware acquisition avoids this entirely and ensures continuous coverage from the ship date.
Does FortiCare Premium include firmware updates?
Yes. An active FortiCare contract is required to download firmware updates from the Fortinet support portal. Without one, you are limited to the firmware version installed at purchase. For an outdoor industrial AP deployed for several years, keeping firmware current is critical for both security and feature access.
How does the RMA process work for a remote site?
Open a TAC case and Fortinet ships a replacement unit under Next Business Day advance replacement. The defective unit is returned after the replacement arrives. FortiCare Elite (FC-10-FR432-284-02-12) provides Next Calendar Day Delivery if your site has a tighter uptime requirement.
Is this contract available worldwide?
Yes. FortiCare contracts are electronic and available to customers globally. DataCenter360.ca delivers activation details electronically to any country.
What is the difference between 1-year, 3-year, and 5-year terms?
Coverage is identical across all terms. Multi-year contracts (FC-10-FR432-247-02-36 for 3 years, FC-10-FR432-247-02-60 for 5 years) reduce renewal overhead and lock in protection for deployments with longer planned service lives. Each term is activated and stacked at support.fortinet.com.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-432FR

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-FR432-247-02-12

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