Fortinet FortiAP-432FR 4-Hour Hardware RMA, 3-Year (FC-10-FR432-211-02-36)

SKU: FC-10-FR432-211-02-36

Original price was: CAD$1,497.77.Current price is: CAD$1,207.88.

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FortiAP-432FR 4-Hour Hardware Delivery RMA, 3-Year (FC-10-FR432-211-02-36): three years of 4-hour replacement hardware delivery for the FortiAP-432FR industrial Wi-Fi 6 access point. Requires FortiCare Premium or Elite.
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Product description

Running FortiAP-432FR units in critical infrastructure over a three-year horizon requires RMA coverage that keeps pace. FC-10-FR432-211-02-36 provides 4-hour hardware delivery for the full three-year period, removing renewal gaps and giving your operations team a consistent, predictable recovery time.

What the 3-Year 4-Hour Hardware Delivery RMA Covers

This contract guarantees a replacement FortiAP-432FR unit will be dispatched and arrive at your site within four hours of a confirmed RMA case. Hardware delivery is initiated the moment Fortinet validates the failure — no waiting for next business day, no calendar-day ambiguity. For sites where continuous Wi-Fi coverage is part of a safety or operational SLA, four-hour delivery is a meaningful guarantee.

4-Hour Hardware Delivery RMA is an add-on to FortiCare Premium or Elite. The table below summarizes how response times and features change across FortiCare tiers:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs 4-Hour Hardware Delivery RMA for the FortiAP-432FR

The FortiAP-432FR is built for places where standard enterprise APs cannot survive: oil fields, Class I Division 2 areas, outdoor industrial sites, and transportation infrastructure operating across a wide temperature range (-40°C to 60°C, IP67 rated). When one unit fails in these environments, restoring coverage quickly is not optional.

Organizations that already hold FortiCare Premium and want to close the gap between “next calendar day” and “four hours” should upgrade to 4-Hour Hardware Delivery RMA. It is the right level for sites with tight operational SLAs but where on-site Fortinet engineering is not required.

Activation and Delivery

This is an electronic subscription — no physical shipment at purchase time. DataCenter360.ca provides the entitlement key after the order is confirmed. Register it against your FAP-432FR serial number in the Fortinet Support portal, and the 4-hour hardware delivery SLA is active immediately. Contracts are tied to the device serial number and tracked per unit, which simplifies fleet management across multiple industrial sites.

Buying from DataCenter360.ca

DataCenter360.ca carries multi-year FortiAP license contracts and ships electronically to any country. Order FC-10-FR432-211-02-36 from a Fortinet Select Partner and have your coverage confirmed and registered in one business day.

What does Priority RMA mean for the FortiAP-432FR?

Priority RMA is a hardware replacement add-on for the FortiAP-432FR that provides faster dispatch than standard return-and-replace. The -211- tier provides replacement hardware dispatch within four hours. It requires FortiCare Premium or Elite and is separate from FortiGuard security subscriptions.

Does this contract work outside Canada?

Yes. This is a worldwide service contract delivered electronically. DataCenter360.ca serves customers in Canada and internationally. The entitlement key registers to your FAP-432FR serial number in the Fortinet Support portal regardless of where the device is located, subject to Fortinet’s regional service availability for on-site dispatch.

What FortiCare tier is required to activate Priority RMA?

Priority RMA contracts for the FortiAP-432FR require FortiCare Premium (FC-10-FR432-247-xx-xx) or FortiCare Elite. They cannot be added to a FortiCare Essential base subscription. If your FortiAP-432FR currently runs Essential support, you need to upgrade to Premium or Elite first before activating this RMA contract.

Is the FortiAP-432FR covered under a limited lifetime warranty even without Priority RMA?

Yes. The FortiAP-432FR ships with Fortinet’s Limited Lifetime Warranty, which covers manufacturing defects. However, the standard warranty process involves returning the failed unit before a replacement ships, and the timeline is not guaranteed. Priority RMA improves on that baseline by providing advance replacement and a committed delivery window, which is critical for industrial deployments with uptime requirements.

What is the difference between the -210-, -211-, and -212- Priority RMA contracts?

All three are Priority RMA add-ons for the FortiAP-432FR, but they differ in response speed and service scope. The -210- contract provides next-calendar-day hardware delivery. The -211- contract delivers replacement hardware within four hours. The -212- contract adds an on-site Fortinet engineer to the 4-hour hardware delivery. The best tier depends on your site’s operational SLA and whether local staff can safely handle the physical swap.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-432FR

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-FR432-211-02-36

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