Fortinet FortiAP-432FR FortiCare Elite, 5-Year (FC-10-FR432-284-02-60)

The 5-year FortiCare Elite contract for the FortiAP-432FR (FC-10-FR432-284-02-60) is the longest available term at Fortinet’s highest standard AP support level. Five years of 24×7 TAC, 15-minute critical response, and Next Calendar Day hardware replacement in a single contract is designed for outdoor and industrial FortiAP-432FR deployments with a long planned service life where maximum SLA and minimum renewal administration both matter.

What FortiCare Elite Covers

For five consecutive years from the activation date, FortiCare Elite provides 24x7x365 TAC access, a 15-minute response target for critical severity incidents, Next Calendar Day Delivery advance hardware replacement registered to the FAP-432FR serial number, Priority RMA service included at no additional cost, and full firmware, software update, and Fortinet portal entitlement across the entire 5-year window.

FortiCare Tier Comparison

This contract is the FortiCare Elite tier. Here is how it compares to Essential and Premium across the key dimensions:

Who Buys a 5-Year Elite Term

Buyers of 5-year Elite contracts are typically organizations with long-life outdoor AP deployments where both the highest-tier SLA and the lowest renewal overhead are required simultaneously: transit networks with 5+ year infrastructure planning horizons, industrial site operators where a replacement AP cannot wait for a next-business-day delivery, outdoor campus environments with 5-year capital refresh cycles, and procurement teams that want to lock in current Elite pricing for the longest available term against future price changes.

Activation and Delivery

Delivered electronically. DataCenter360.ca emails activation details after the order processes, typically the same business day. Register the contract to the FortiAP-432FR serial number at support.fortinet.com. The 5-year term begins on the registration date. Stacking onto an existing unexpired contract appends the new 5-year window to the current expiry date — no coverage is lost.

5-Year Elite vs. Shorter Elite Terms and Premium

The Elite 1-year (FC-10-FR432-284-02-12) and 3-year (FC-10-FR432-284-02-36) contracts carry identical SLAs — the 5-year term reduces renewal events to one for the entire contract window. Compared to FortiCare Premium 5-year (FC-10-FR432-247-02-60), Elite adds the 15-minute critical response target, Next Calendar Day hardware delivery, and Priority RMA inclusion. For deployments currently running on FortiCare Premium, the Premium-to-Elite upgrade (FC-10-FR432-204-02-12) can convert remaining Premium coverage to Elite SLAs before committing to a fresh 5-year Elite contract.

Buying from DataCenter360.ca

As an authorized Fortinet Select Partner, DataCenter360.ca processes FortiCare Elite contracts for individual units and multi-AP fleet deployments with same-day order handling. Our team sends renewal reminders before the 5-year term expires so Elite coverage does not lapse unnoticed on a long-running deployment.