Fortinet FortiAP-441K FortiCare Premium Support, 1-Year (FC-10-FP41K-247-02-12)

SKU: FC-10-FP41K-247-02-12

Original price was: CAD$202.74.Current price is: CAD$163.50.

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FC-10-FP41K-247-02-12 is a 1-year FortiCare Premium support contract for the Fortinet FortiAP-441K. Covers 24×7 phone support, 4-hour critical-issue response, and ongoing firmware updates — delivered electronically worldwide from DataCenter360.ca.
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Product description

The FAP-441K runs Wi-Fi 7 on four radios around the clock, and the FortiCare Premium contract keeps it that way — 24×7 phone access, a 4-hour commitment on critical-severity cases, and a software pipeline that delivers every firmware release and security patch to the access point without a manual check. FC-10-FP41K-247-02-12 covers one FAP-441K serial number for one year at the Premium tier.

What FortiCare Premium Covers

Three core entitlements come with this contract. First, around-the-clock phone and web support through Fortinet TAC — no business-hours restriction. Second, an initial 4-hour response commitment on cases filed at critical severity, which matters when a production AP segment goes dark mid-shift. Third, full access to every FortiAP firmware update for the FAP-441K during the contract term. Wi-Fi 7 is still gaining features in incremental firmware releases, so maintaining an active support entitlement keeps the AP’s 802.11be capabilities current.

FortiCare Tier Comparison

FortiCare for the FAP-441K is available in three tiers. This contract is FortiCare Premium.

Essential Premium Elite
Critical-issue response Next business day 4 hours 15 minutes
Telephone support Business hours 24×7 24×7
Hardware replacement (RMA) Next business day Next business day Next calendar day
Priority RMA add-on Eligible ✓ Included
Firmware, tools & support portal
Extended LTS & monitoring portal FortiGate only

Who Buys This

Production deployments of the FAP-441K in conference centers, open-plan offices, campus buildings, and healthcare facilities — wherever an unresolved AP issue has a direct operational cost. Teams standardizing all Fortinet gear at the Premium tier (FortiGate, FortiSwitch, FortiAP on the same response SLA) use this SKU at FAP-441K deployment. It is also the right choice for organizations that need 24×7 phone access but do not have a hard 4-hour recovery time objective that would require the Elite tier.

Activation and Delivery

FC-10-FP41K-247-02-12 is a software license key, not a hardware shipment. DataCenter360.ca delivers it electronically, typically within the same business day of order processing. Activate it in the Fortinet Support Portal against the FAP-441K’s serial number; coverage begins at registration, or at the end of an existing contract if you are renewing early. No hardware accompanies this order.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca sources FortiCare licenses through Fortinet’s authorized channel. The key registers cleanly on Fortinet’s global TAC platform without grey-market flags. Worldwide delivery applies — the FAP-441K can be physically installed in any country and still be covered under a contract purchased from DataCenter360.ca. Multi-year terms (FC-10-FP41K-247-02-36 for 3yr, FC-10-FP41K-247-02-60 for 5yr) are available for organizations that prefer to lock in pricing and skip annual renewals.

Does FC-10-FP41K-247-02-12 include access to Wi-Fi 7 firmware updates for the FAP-441K?
Yes. FortiCare Premium includes access to all FortiAP firmware updates for the FAP-441K during the contract term, including 802.11be (Wi-Fi 7) feature releases. Fortinet has been delivering Wi-Fi 7 capability increments via FortiAP OS 7.4.x. An active contract is required to download new firmware from the Fortinet Support Portal.
Can I stack multiple 1-year licenses on one FAP-441K to extend coverage?
Yes. Registering a second 1-year license before the first expires queues it to start at the end of the current term — standard Fortinet stacking behavior. For longer coverage periods without annual renewals, 3-year (FC-10-FP41K-247-02-36) and 5-year (FC-10-FP41K-247-02-60) terms are available from DataCenter360.ca.
What is the difference between FortiCare Premium and Elite for the FAP-441K?
Elite (FC-10-FP41K-284-02-12) reduces the critical-issue initial response from 4 hours to 15 minutes, upgrades hardware replacement to next-calendar-day, and bundles Priority RMA at no extra charge. Premium covers most production environments well; Elite is the right tier when a sub-4-hour recovery time objective is a firm business requirement.
Is this contract available worldwide, or only in Canada?
FortiCare support contracts are electronic licenses with no geographic restriction on the buyer or the device location. DataCenter360.ca delivers licenses worldwide. Fortinet TAC support is accessible globally regardless of where the FAP-441K is deployed.
What RMA coverage is included with FortiCare Premium for the FAP-441K?
FortiCare Premium includes standard next-business-day hardware replacement for confirmed hardware failures. Fortinet dispatches a replacement FAP-441K within one business day of verifying the fault. For next-calendar-day dispatch (including weekends and holidays), the Priority RMA add-on (FC-10-FP41K-210-02-12) or the Elite tier (FC-10-FP41K-284-02-12) provides that coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-441K

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-FP41K-247-02-12

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