CAD$304.11 Original price was: CAD$304.11.CAD$245.25Current price is: CAD$245.25.
When a failed access point needs to be back in service the same day, FortiCare Elite is the support tier that provides the contractual backing for that expectation. FC-10-FP41K-284-02-12 covers the FAP-441K for one year at Elite level: 15-minute initial response on critical cases, next-calendar-day hardware replacement, Priority RMA included at no separate cost, and 24×7 TAC access throughout.
Three differentiators separate Elite from Premium for the FAP-441K. First, the critical-severity response commitment drops from 4 hours to 15 minutes: a Fortinet TAC engineer engages within 15 minutes of a Severity 1 case filing. Second, hardware replacement becomes next-calendar-day dispatch, not next-business-day: Fortinet ships the replacement FAP-441K within one calendar day of fault confirmation, including weekends and holidays. Third, Priority RMA is bundled into Elite at no additional purchase; under Premium it is an optional add-on. Firmware access and 24×7 phone support are shared across both tiers.
FortiCare for the FAP-441K is available in three tiers. This contract is FortiCare Elite at 1 year.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response | Next business day | 4 hours | 15 minutes |
| Telephone support | Business hours | 24×7 | 24×7 |
| Hardware replacement (RMA) | Next business day | Next business day | Next calendar day |
| Priority RMA add-on | — | Eligible | ✓ Included |
| Firmware, tools & support portal | ✓ | ✓ | ✓ |
| Extended LTS & monitoring portal | — | — | FortiGate only |
FortiCare Elite suits deployments where an unresolved FAP-441K fault has a direct business cost measured in hours. High-density conference venues, hospital units using wireless for clinical systems, and financial trading environments running time-sensitive applications over Wi-Fi 7 are operational contexts where the 15-minute response and calendar-day RMA matter. Organizations that have previously purchased Priority RMA as a separate add-on under FortiCare Premium may find Elite to be the more cost-efficient path, since it bundles that capability into a single contract.
FC-10-FP41K-284-02-12 is a software license key. DataCenter360.ca delivers it electronically within the same business day of order processing. Activate it in the Fortinet Support Portal under the FAP-441K serial number; the 12-month Elite term begins at registration. If the FAP-441K already holds an active FortiCare contract, the Elite term stacks and starts after that contract expires.
DataCenter360.ca is a Fortinet Select Partner, and FortiCare licenses purchased here activate on Fortinet’s TAC platform without grey-market complications. Multi-year Elite terms are available: 3-year (FC-10-FP41K-284-02-36) and 5-year (FC-10-FP41K-284-02-60) for organizations that want to lock in Elite coverage over a longer horizon. Teams that do not require the 15-minute response or calendar-day RMA can use FortiCare Premium (FC-10-FP41K-247-02-12) as a cost-efficient alternative at the same 1-year term.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-441K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-FP41K-284-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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