Fortinet FortiAP-441K FortiCare Elite, 5-Year (FC-10-FP41K-284-02-60)

SKU: FC-10-FP41K-284-02-60

Original price was: CAD$1,520.57.Current price is: CAD$1,226.27.

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FC-10-FP41K-284-02-60 is a 5-year FortiCare Elite support contract for the Fortinet FortiAP-441K. Covers 24×7 phone support, 15-minute critical-issue response, next-calendar-day hardware replacement, and bundled Priority RMA — delivered electronically worldwide from DataCenter360.ca.
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Product description

A five-year FortiCare Elite contract keeps the FAP-441K at the highest Fortinet support tier for the duration of a standard hardware lifecycle. FC-10-FP41K-284-02-60 provides 15-minute critical-issue response, next-calendar-day hardware replacement, and Priority RMA for 60 continuous months, with no annual renewal required to maintain Elite coverage.

What FortiCare Elite Covers

FortiCare Elite at the 5-year term delivers the same entitlements as the 1-year and 3-year Elite contracts, extended to a 60-month window. TAC phone access is continuous, 24×7. Initial response on Severity 1 cases is 15 minutes for the full five years. Hardware replacement ships within one calendar day of fault verification, including weekends and holidays. Priority RMA is built into Elite; it does not require a separate contract. Firmware and support portal access cover all FortiAP OS releases for the FAP-441K during the active term.

FortiCare Tier Comparison

FortiCare for the FAP-441K is available in three tiers. This contract is FortiCare Elite at the 5-year term.

Essential Premium Elite
Critical-issue response Next business day 4 hours 15 minutes
Telephone support Business hours 24×7 24×7
Hardware replacement (RMA) Next business day Next business day Next calendar day
Priority RMA add-on Eligible ✓ Included
Firmware, tools & support portal
Extended LTS & monitoring portal FortiGate only

Who Buys This

The 5-year Elite term suits environments where the FAP-441K is a critical infrastructure component with a 5-year service life and a firm SLA requirement. Healthcare organizations with strict uptime mandates, financial institutions running time-sensitive wireless applications, and enterprise campuses standardizing on Elite coverage across Fortinet hardware are the primary buyers. Managed service providers building 5-year agreements with their customers also use this SKU to match the support period to the service agreement without mid-term renewal risk.

Activation and Delivery

FC-10-FP41K-284-02-60 is a software entitlement key. DataCenter360.ca delivers it electronically, typically within the same business day of order processing. Register it in the Fortinet Support Portal under the FAP-441K serial number. The 60-month Elite term starts at registration, or stacks to begin after any existing active contract on the same unit expires.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner that sources FortiCare licenses through Fortinet’s authorized distribution channel, ensuring clean activation on Fortinet’s TAC platform. The 5-year Elite is the longest standard Elite term for the FAP-441K; shorter options are 1-year (FC-10-FP41K-284-02-12) and 3-year (FC-10-FP41K-284-02-36). Teams for whom the 15-minute response and calendar-day RMA are not required can consider FortiCare Premium at the same 5-year term (FC-10-FP41K-247-02-60).

Is the 15-minute response commitment maintained for the entire 5 years?
Yes. The Elite response commitment applies from activation through the final day of the 60-month term. Fortinet’s TAC SLA does not taper over a multi-year contract; every Severity 1 case filed during the active period receives the same 15-minute initial response.
Does Priority RMA stay included for the full 5 years without a separate purchase?
Yes. FortiCare Elite includes Priority RMA at no additional charge at any term length. FC-10-FP41K-284-02-60 covers next-calendar-day hardware dispatch for five years as part of the Elite entitlement. No separate Priority RMA contract is needed.
Can this contract be stacked on a FAP-441K that already has a 1-year or 3-year FortiCare contract?
Yes. Register FC-10-FP41K-284-02-60 against the serial number and the 5-year Elite term begins immediately after the current contract expires. Existing coverage is uninterrupted, and the Elite tier activates at the start of the queued term.
What happens to firmware access if the FAP-441K reaches end-of-support before the 5-year contract expires?
Firmware and TAC support are tied to the contract term, not a product roadmap date. As long as FC-10-FP41K-284-02-60 is active, the entitlements remain in force. Fortinet typically provides advance notice of hardware end-of-support timelines; DataCenter360.ca can help assess whether a hardware refresh should be planned before the contract term ends.
How does the 5-year Elite contract compare to the 5-year Premium at the same term?
FortiCare Premium 5-year (FC-10-FP41K-247-02-60) provides 24×7 TAC access, 4-hour critical-issue response, and next-business-day hardware replacement. Elite upgrades those to 15-minute response, next-calendar-day RMA, and bundles Priority RMA throughout the 5-year period. Choose Elite when a sub-4-hour recovery commitment is a firm operational requirement for the FAP-441K deployment.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-441K

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-FP41K-284-02-60

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