Fortinet FortiAP-443K FortiCare Premium Support, 1-Year (FC-10-FP43K-247-02-12)

SKU: FC-10-FP43K-247-02-12

Original price was: CAD$217.76.Current price is: CAD$175.61.

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The FC-10-FP43K-247-02-12 is the FortiCare Premium support contract for the FortiAP-443K, 1-year term — covering 24×7 TAC access, advanced hardware replacement, and firmware entitlements. Worldwide electronic delivery from an authorized Fortinet partner.
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Product description

FortiCare Premium is the recommended support tier for production FortiAP-443K deployments. The FC-10-FP43K-247-02-12 covers your unit for one year with 24×7 TAC access, next-business-day advanced hardware replacement (where Fortinet depot availability supports it), and continuous access to firmware updates and the Fortinet support portal. It is the contract that turns the FAP-443K-A from hardware-only into a fully supported asset.

What FortiCare Premium Covers

This is a FortiCare Premium contract, the middle tier in Fortinet’s support hierarchy. Here is how the three standard tiers compare for FortiAP devices:

Feature Essential Premium Elite
Critical-issue (P1) response Next business day 1 hour 15 minutes
24×7 telephone TAC
Advanced hardware replacement Next business day Priority queue
Firmware access and portal
Priority RMA processing
Accelerated SLA response

FortiCare Essential is typically renewal-only and not available as a new contract on the FortiAP-443K. Premium is the entry point for new deployments that need live TAC and hardware replacement coverage. If your organization requires the faster SLAs and priority RMA that Elite delivers, purchase this Premium contract first and then add the Elite upgrade (FC-10-FP43K-204-02-12) as a second contract.

Who Needs FortiCare Premium on the FAP-443K-A

Any organization running the FortiAP-443K in a production environment. The 443K is a high-capacity Wi-Fi 7 AP covering a significant number of users per unit — a hardware failure without a replacement in flight means visible coverage loss. Healthcare networks, financial trading environments, and high-density campus deployments under SLA pressure are the clearest cases. For test or lab setups the hardware can run without a support contract, but production deployments should add Premium from day one.

Activation and Delivery

DataCenter360.ca delivers the contract key electronically, typically within the same business day. You register it against the FAP-443K-A serial number via the Fortinet Support Portal, and coverage activates immediately. No physical delivery is involved — this is a pure software entitlement.

Term Options

FortiCare Premium for the FortiAP-443K is also available in 3-year (FC-10-FP43K-247-02-36) and 5-year (FC-10-FP43K-247-02-60) terms. Multi-year terms reduce renewal overhead and typically offer a lower annualized cost. If you plan to keep the FAP-443K-A in production for the full hardware lifecycle, a 3- or 5-year contract aligns coverage to the asset without annual repurchase reviews.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner serving businesses across Canada and internationally. We deliver all Fortinet licensing electronically — no freight, no duty, same-day in most cases. For deployments involving multiple FortiAP-443K units, we can bundle hardware and support contracts in a single purchase and coordinate contract registration for your entire fleet at once.

Is FortiCare Premium required for firmware updates on the FortiAP-443K?
Firmware access is included in all FortiCare tiers, including Essential. Premium adds 24×7 TAC and hardware replacement on top. Without any FortiCare contract, you lose access to firmware updates after the initial entitlement period, which is a security risk on production APs.

Can I purchase FortiCare Premium without buying the hardware from DataCenter360.ca?
Yes. The FC-10-FP43K-247-02-12 is a standalone contract. As long as you have a registered FortiAP-443K serial number, you can add Premium coverage through DataCenter360.ca regardless of where the hardware was originally purchased.

What is the advanced hardware replacement process under Premium?
Fortinet ships a replacement unit from their nearest depot before receiving the failed hardware back (advance replacement). Target delivery is next business day where depot availability supports it. You return the faulty unit after the replacement arrives. Regional depot proximity affects actual lead times.

Is this contract available outside Canada?
Yes. FortiCare Premium is a worldwide support contract with no geographic restriction on purchase or activation. DataCenter360.ca ships the key electronically to any country within 0–1 business days.

How do I upgrade from Premium to Elite on my FortiAP-443K?
Purchase the FC-10-FP43K-204-02-12 (Elite upgrade, 1-year) or the corresponding 3- or 5-year term. Activate it in the Fortinet Support Portal against the same serial number. Your Premium entitlements remain; Elite response SLAs and priority RMA apply on top from the activation date.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-443K

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-FP43K-247-02-12

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