Fortinet FortiAP HD 441K FortiCare Premium Support, 1-Year (FC-10-H441K-247-02-12)

Starting a FortiAP HD 441K deployment and need verified coverage for the first year while the project is still proving its value? FC-10-H441K-247-02-12 puts a 1-hour critical-issue response SLA, direct telephone access to Fortinet engineers, and advanced hardware replacement in place on your FAP-HD-441K for twelve months. At $126.56, it fits annual IT budget cycles and delivers full Premium-tier coverage without a multi-year commitment.

What it covers

FortiCare Premium activates four entitlements on your FAP-HD-441K unit for the 1-year term:

• 1-hour critical-issue response: Fortinet engineers engage within one hour for Severity 1 incidents, keeping high-density venues such as stadiums and convention centers operational.
• Telephone support: Direct voice access to Fortinet’s technical team, not just a portal ticket queue.
• Advanced hardware replacement RMA: A replacement unit ships before you return the failed hardware, cutting venue downtime to a minimum.
• Priority RMA add-on eligible: You can upgrade to next-business-day or same-day hardware dispatch if your site requires it.

Firmware updates, the Fortinet online support portal, and the asset management portal are included across all FortiCare tiers and remain active for the full 12 months.

Who needs it

This 1-year SKU suits organizations that:

• Are deploying FAP-HD-441K units for the first time and want to evaluate Premium-tier support before committing to a longer term.
• Operate on annual IT budget cycles and need support costs aligned to fiscal-year approvals.
• Have a venue or project scheduled for 12 months or less, such as a staged rollout phase or a temporary high-density event space.
• Must maintain an active support contract to remain eligible for Fortinet firmware updates and security advisories.

Activation & delivery

FC-10-H441K-247-02-12 is an electronic license with no physical shipment. After purchase, Fortinet delivers the license key to the email address on your FortiCloud account. Registration takes a few minutes in the Fortinet Support Portal or FortiCloud, and the 1-year term starts on your activation date. Because delivery is electronic, this SKU is available to organizations worldwide with no import restrictions.

One service vs the bundle

FortiCare Premium (SKU suffix -247-) sits between Essential and Elite in Fortinet’s support stack. The table below shows how each tier covers the FAP-HD-441K:

Premium is the right tier when telephone support and proactive hardware replacement matter but Elite-level 15-minute response is not yet required.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. If you are trialing FortiCare Premium on a small FAP-HD-441K pilot before expanding to a larger fleet, ordering the 1-year SKU here gives you a genuine Fortinet-registered license with straightforward renewal options when the term ends. Contact us to co-term multiple units to one renewal date or to request a volume quote for your deployment.

Frequently asked questions