Fortinet FortiSwitch FortiCare Elite Support, 1-Year (FC-10-S08FN-284-02-12)

Annual budget cycles call for annual support contracts, and FC-10-S08FN-284-02-12 delivers exactly that: one year of FortiCare Elite Support for the FortiSwitch FS-08FN. When a branch or compact-office switch goes down, every device on it stops working. This 1-year term activates Fortinet’s fastest response tier immediately, with a 15-minute SLA on critical cases and advance hardware replacement, giving procurement teams a clean renewal decision point each fiscal year.

What it covers

FC-10-S08FN-284-02-12 places the FS-08FN under FortiCare Elite, Fortinet’s highest support tier, for a full 12-month term. Coverage includes:

• 15-minute initial response on Priority 1 (network-down) cases, compared to 1 hour on FortiCare Premium and next business day on Essential
• 24×7 telephone access to Fortinet Technical Assistance Center engineers
• Advance hardware replacement RMA, with eligibility for the Priority RMA add-on
• Firmware and software updates for the FS-08FN throughout the 12-month term
• Fortinet asset portal access, online support tools, and the Elite monitoring portal
• Extended long-term support (LTS) release eligibility for stable, security-patched firmware tracks

Who needs it

FortiCare Elite on a compact 8-port switch may seem like over-engineering until you count what sits behind those eight ports. A branch office where the FS-08FN connects point-of-sale terminals, security cameras, VoIP phones, or medical devices cannot absorb hours of downtime waiting for a next-business-day call-back. This 1-year SKU suits organizations that renew support annually, run quarterly procurement reviews, or want to evaluate Elite coverage before committing to a multi-year term. It is also the right pick when a switch is mid-lifecycle and a shorter horizon matches the expected replacement schedule.

Activation & delivery

FC-10-S08FN-284-02-12 is an electronic license delivered worldwide via email. After your order is confirmed, Fortinet issues a contract registration key that you apply through the Fortinet Support portal (support.fortinet.com). Activation ties the Elite entitlement to your FS-08FN serial number and begins the 12-month coverage clock. There is no hardware shipment and no geographic restriction on delivery. DataCenter360.ca processes orders on business days; most keys arrive within one business day of payment confirmation.

One service vs the bundle

FC-10-S08FN-284-02-12 is a standalone FortiCare Elite Support contract. It covers hardware support, RMA, firmware updates, and the monitoring portal for the FS-08FN specifically. It does not include FortiGuard security intelligence subscriptions (threat intelligence feeds, IPS signatures, or web-filter databases), which apply to security-capable devices rather than unmanaged access switches. If your environment includes FortiGate firewalls or other licensed Fortinet devices, those require their own support and subscription contracts. This clean separation means you pay for exactly the coverage the FS-08FN needs, nothing more.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner serving customers worldwide. Purchasing FC-10-S08FN-284-02-12 here means your contract is registered through an official channel with full Fortinet entitlement. The 1-year term keeps your support aligned with annual budget and renewal cycles, and you can upgrade to a 3-year or 5-year term at renewal if priorities change. Questions before ordering? Contact the DataCenter360.ca team for pre-sales guidance, or add the SKU to cart for immediate checkout and electronic delivery.

Frequently asked questions