Fortinet FortiSwitch 1024E Next Calendar Day Delivery Priority RMA, 5-Year (FC-10-S1E24-210-02-60)

Running the FortiSwitch 1024E at the core of a data center fabric means unplanned downtime carries real cost. With the 5-year Next Calendar Day Delivery Priority RMA, Fortinet commits to shipping a replacement unit the next calendar day after a trouble ticket is approved — giving your team a concrete recovery window to plan against.

What This 5-Year RMA Service Covers

The Next Calendar Day Delivery Priority RMA upgrades the hardware replacement process for FortiSwitch 1024E units covered under FortiCare Premium or FortiCare Elite. When a hardware failure is confirmed and a trouble ticket is approved, Fortinet ships a replacement unit to arrive the next calendar day. This replaces the standard return-and-replace process with a proactive advance shipment, reducing the window where your switch is out of service.

This service operates on top of your FortiCare subscription: the FortiCare tier handles software support, firmware access, and technical assistance, while the Priority RMA layer handles the physical replacement commitment.

FortiCare Support Levels and This RMA Service

The FC-10-S1E24-210-02-60 Priority RMA service requires FortiCare Premium or FortiCare Elite on the same FortiSwitch 1024E unit. The table below summarizes how hardware replacement and response commitments vary across FortiCare tiers — the Priority RMA add-on is available at Premium and Elite.

Who Should Add This Service

Next Calendar Day RMA coverage makes sense for FortiSwitch 1024E deployments where same-day recovery is not required but next-day parts availability is. Typical fits include distribution layer switches in branch offices, secondary aggregation nodes with partial redundancy, and environments where overnight recovery windows are acceptable. If your SLA allows for a next-day hardware swap, this tier covers that commitment at the lowest Priority RMA price point.

Activation and Delivery

The FC-10-S1E24-210-02-60 is a 5-year electronic entitlement. DataCenter360.ca delivers the license key within 0–1 business days. You register the key on the Fortinet Support Portal and link it to your FortiSwitch 1024E serial number. Coverage becomes active immediately on registration, provided an eligible FortiCare subscription is already attached to the same device.

Choosing the Right RMA Level for Your Deployment

Fortinet offers three Priority RMA tiers for the FortiSwitch 1024E. Next Calendar Day covers environments where overnight recovery is acceptable. 4-Hour Hardware Delivery is appropriate when downtime is measured in hours, not days. 4-Hour Hardware and Onsite Engineer adds field labor for sites without resident network staff. Selecting the right tier depends on your recovery time objective and whether your team can perform the physical swap themselves.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner serving businesses across Canada. The FC-10-S1E24-210-02-60 is available for immediate purchase, with electronic delivery of the service key typically within 0–1 business days. Contact us if you need to bundle this with a hardware quote or have questions about your existing FortiCare tier.