Fortinet FortiSwitch 108F FortiCare Elite Support, 1-Year (FC-10-F108N-284-02-12)

SKU: FC-10-F108N-284-02-12

Original price was: CAD$81.98.Current price is: CAD$76.86.

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FC-10-F108N-284-02-12 delivers 1-Year FortiCare Elite Support for the FortiSwitch 108F (FS-108F) standard non-PoE switch, covering 24×7 TAC, next-business-day advanced hardware replacement, and firmware access, available worldwide via electronic delivery.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
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  Official Fortinet Partner Support
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  Licensing available worldwide — delivered electronically to any country

Product description

When a FortiSwitch 108F goes down in a production network, every hour without access to Fortinet TAC costs real time and real money. FC-10-F108N-284-02-12 covers one year of FortiCare Elite Support for the FS-108F, giving your team 24×7 access to Fortinet engineers, next-business-day advanced hardware replacement, and the right to run every firmware update Fortinet releases during the term. For organizations that renew support annually alongside their fiscal cycle, or that are still evaluating their long-term FortiSwitch footprint, the 1-Year term keeps the switch fully covered without locking capital into a multi-year commitment.

What it covers

FortiCare Elite Support (service code 284) is Fortinet’s highest support tier for the FortiSwitch 108F. The 1-Year contract FC-10-F108N-284-02-12 includes:

  • 24×7 TAC access by phone, chat, and ticket for the full 12-month term.
  • Next-business-day advanced hardware replacement: Fortinet ships a replacement unit before receiving the failed one, minimizing downtime on the FS-108F’s 8 GbE data ports and 2 SFP uplinks.
  • Firmware and software entitlement: all FortiSwitchOS releases for the FS-108F platform throughout the contract period.
  • Web portal access: case management, firmware downloads, and knowledge base access tied to the registered serial number.

Who needs it

FC-10-F108N-284-02-12 is the right support SKU for teams running the standard FortiSwitch 108F in non-PoE deployments. The FS-108F ships without Power over Ethernet hardware, so this service covers environments where network ports connect servers, desktop computers, NAS devices, and other self-powered equipment.

The 1-Year term suits organizations that align support renewals to an annual IT budget cycle, those in a pilot phase before committing to a larger FortiSwitch rollout, and any team that prefers the flexibility of reassessing vendor support terms each year rather than locking in for an extended period.

Activation & delivery

This is an electronic service contract. No hardware is shipped. After purchase, DataCenter360.ca processes the order and Fortinet delivers the license key by email, typically within one business day. Activation is completed through the Fortinet Support portal (support.fortinet.com): log in, navigate to Asset Management, enter the key, and bind it to your FS-108F serial number. The 1-Year term begins on the activation date. Service is available to customers worldwide.

One service vs the bundle

FC-10-F108N-284-02-12 covers the FortiSwitch 108F standard model (FS-108F), which has 8 GbE data ports and 2 SFP uplinks with no PoE circuitry. If your switch is the FortiSwitch 108F-FPOE variant, you need the FC-10-F108F-284 series instead; activating the wrong contract on a mismatched serial number will result in a binding error at registration.

FortiCare Elite is also distinct from bundled UTM or FortiGuard security subscriptions. It is a pure hardware support and TAC access contract. It does not add threat intelligence, IPS signatures, or web filtering to the switch. If your deployment is managed through FortiManager or FortiGate, those devices carry their own separate FortiCare contracts.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Purchasing FC-10-F108N-284-02-12 here means your contract is registered directly through Fortinet’s authorized channel, with no gray-market risk and full warranty standing. The 1-Year term is available at a fixed price of $55.69, making it straightforward to budget support costs annually without a large upfront commitment. If you need a quote for multiple units or want to align renewal dates across your FortiSwitch fleet, contact DataCenter360.ca before ordering.

Frequently asked questions

What does FortiCare Elite include that FortiCare Premium does not?
FortiCare Elite (service code 284) adds next-business-day advanced replacement, meaning Fortinet ships the replacement unit before receiving the failed hardware. FortiCare Premium uses a return-and-replace flow where you ship the failed unit first. Elite also includes dedicated case handling priority for critical severity issues.
Does FC-10-F108N-284-02-12 cover the FortiSwitch 108F-FPOE?
No. The FC-10-F108N prefix identifies support contracts for the standard FortiSwitch 108F (FS-108F, no PoE). The FPOE variant is covered by the FC-10-F108F-284 series. Using the wrong SKU on a mismatched serial number will fail at Fortinet registration.
Can I renew or extend this contract before the 1-Year term expires?
Yes. You can purchase a renewal contract before expiry and Fortinet stacks the new term onto the remaining days of the current contract. DataCenter360.ca can issue a renewal quote; ordering early avoids any gap in TAC coverage.
How long does activation take after I order?
DataCenter360.ca processes orders and Fortinet delivers the license key by email, typically within one business day. Once you receive the key, activation on the Fortinet Support portal takes only a few minutes. The 1-Year term begins on the date you activate, not the purchase date.
Is this service available to buyers outside Canada?
Yes. FC-10-F108N-284-02-12 is an electronic service contract with no hardware component. DataCenter360.ca ships license keys worldwide by email, and Fortinet’s support portal is globally accessible. There are no geographic restrictions on activating or using FortiCare Elite support.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-108F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-F108N-284-02-12

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