Fortinet FortiSwitch 108F FortiCare Premium, 1-Year (FC-10-F108N-247-02-12)

A switch that loses a port during production hours is not a maintenance issue — it is a network outage. This contract, FC-10-F108N-247-02-12, keeps one year of FortiCare Premium support active on a FortiSwitch-108F: 24×7 access to Fortinet’s technical assistance centre, firmware update entitlement, and advance hardware replacement if the unit needs to go back. There is no hardware in this listing; this is the service layer for a switch you already own or are ordering separately.

What it covers

FortiCare Premium for the FS-108F gives the registered device access to Fortinet’s TAC around the clock, entitlement to new firmware releases (important for FortiLink compatibility and security patches), and advance replacement RMA — meaning Fortinet ships the replacement unit before you return the failed one. The contract also unlocks the FortiCare portal for asset and contract management of the device.

FortiCare tiers at a glance

FortiCare comes in three service levels. This contract is the Premium tier; the table summarizes how the three compare so you can confirm it fits your support needs.

Who needs it

Any site running the FS-108F as production infrastructure. The switch ships with a limited lifetime hardware warranty, but warranty RMA is return-and-replace: you ship first, Fortinet ships back. FortiCare Premium flips that to advance replacement and adds engineering support for configuration or interoperability questions. Businesses managing the switch via FortiLink from a FortiGate also rely on FortiCare to stay current with FortiOS-to-FortiSwitch firmware compatibility.

Activation and delivery

The contract is delivered electronically, normally within 0 to 1 business days, to any country. You register the contract number against the switch serial in the FortiCare portal and coverage starts immediately. No hardware ships, so there are no import or freight complications regardless of where your site is located.

Term options and related services

This is the 1-year term. The FS-108F FortiCare Premium is also available as 3-year (FC-10-F108N-247-02-36) and 5-year (FC-10-F108N-247-02-60), which lock the annual rate and eliminate renewal gaps. If faster physical replacement is a priority, Priority RMA (FC-10-F108N-210-02-12) adds next-calendar-day hardware delivery on top of the Premium support entitlement.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner, so the contracts we issue are genuine Fortinet entitlements — not grey-market keys. If you are adding coverage to an existing switch, have the serial number ready and we will confirm registration goes smoothly. Orders typically clear the same business day.

Frequently Asked Questions