Fortinet FortiSwitch-108F Secure RMA, 1-Year (FC-10-F108N-301-02-12)

When compliance rules mean a failed switch cannot simply be returned to a depot without documented destruction, FC-10-F108N-301-02-12 covers that requirement. The Secure RMA service ensures the replaced FortiSwitch-108F is destroyed under a certified chain of custody, with documentation available for audit.

What Secure RMA (301) Covers

The 301 service code is Fortinet’s Secure RMA. When the FortiSwitch-108F requires hardware replacement under warranty or a support contract, Secure RMA ensures the failed unit is collected and destroyed under a documented, certified process, rather than returned through a standard depot pipeline.

This matters in environments where regulations or security policy prohibit returning network hardware with potentially resident configuration data to a general RMA pool. Government agencies, financial institutions, healthcare organizations, and defence contractors commonly require this level of hardware disposal documentation.

The 301 covers the destruction and documentation side. Standard hardware replacement speed and support response are governed by the underlying FortiCare contract on the device.

RMA Levels at a Glance

Priority RMA add-ons require FortiCare Premium or Elite. The table below shows how the FortiCare support tiers compare on hardware replacement and response:

Who Needs This Service

The FC-10-F108N-301-02-12 is for organizations where failed hardware disposal must be documented and auditable. If your compliance framework (PCI DSS, HIPAA, NIST, CMMC, or similar) requires a certified chain of custody when network equipment is removed from service, Secure RMA satisfies that requirement.

Branch offices and SMB deployments that fall under a parent organization’s security policy, and cannot rely on standard hardware return procedures, also benefit from having the 301 in place before a failure occurs rather than scrambling to arrange compliant disposal after the fact.

Activation and Delivery

FC-10-F108N-301-02-12 is an electronic service contract. After purchase, the license key registers against the FortiSwitch-108F serial number in the Fortinet Support Portal. The 1-year term activates on the registration date.

Secure RMA is an add-on that works alongside FortiCare Premium or another support contract on the same device. It addresses the hardware disposal process specifically, not the speed or type of hardware replacement itself.

Secure Disposal vs. Standard RMA

Standard RMA returns the failed unit to Fortinet’s depot without a formal destruction certificate. Secure RMA adds the certified destruction step and provides documentation you can reference in a compliance audit. If your policy requires proof of secure disposal, the 301 is the appropriate choice. If disposal documentation is not a requirement, a standard FortiCare contract handles hardware replacement without this add-on.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The FC-10-F108N-301-02-12 is delivered electronically within 0-1 business days. If you need help confirming this service meets your compliance framework or aligning it with existing FortiCare support, contact us before ordering.