Original price was: CAD$1,928.31.CAD$1,555.09Current price is: CAD$1,555.09.
Authorized Partner for United States (US)Distributed retail chains, multi-site healthcare networks, and manufacturing operations with remote switching equipment share a common support challenge: when a PoE switch fails at a location without on-site IT, someone has to travel. The Fortinet FortiSwitch-108F-POE 4-Hour Hardware and Onsite Priority RMA 3-Year (FC-10-F108P-212-02-36) replaces that travel with a contracted engineer dispatch. For 36 months, every covered RMA case on the FS-108F-POE includes both replacement hardware and a Fortinet field engineer arriving within 4 hours — no internal travel required, no reliance on local staff availability.
This service requires FortiCare Premium or Elite as the active base contract on the FortiSwitch-108F-POE. When an RMA case is opened and approved, Fortinet coordinates delivery of a replacement unit and dispatch of an on-site engineer targeting arrival within 4 hours. The engineer performs the physical hardware swap, taking the recovery burden off local resources. The 3-year term maintains this coverage for 36 months without requiring annual renewal, which matters for distributed deployments where tracking many separate annual renewals across multiple sites adds administrative overhead and creates coverage-gap risk.
Managed service providers operating the FortiSwitch-108F-POE under multi-year client contracts find that 3-year Priority RMA coverage aligns cleanly with typical service agreement durations. Retail and hospitality operators with PoE switches at dozens or hundreds of locations benefit from the consistency of a multi-year term that doesn’t require per-site annual review. The onsite component is particularly relevant for any deployment where physical access to the wiring closet requires escorted entry, after-hours scheduling, or dispatch from a regional office — scenarios where a 4-hour window for both hardware and engineer is the practical minimum for same-day recovery.
FC-10-F108P-212-02-36 is delivered as a software registration key. DataCenter360.ca sends the key electronically after purchase, typically within one business day. Registration in the Fortinet Support portal attaches the 36-month service to your FS-108F-POE serial number immediately. No hardware ships at activation. The license is available worldwide, with physical on-site coverage subject to Fortinet’s regional field service network.
Priority RMA requires FortiCare Premium or Elite. The table below shows the difference between the three base FortiCare tiers before the Priority RMA add-on is applied:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
This is the 3-year (36-month) term. The 1-year (FC-10-F108P-212-02-12) and 5-year (FC-10-F108P-212-02-60) terms are also available. At the end of 36 months, a renewal extends coverage for another term. Priority RMA contracts must remain co-terminus with the active FortiCare base contract; if the base contract expires first, the Priority RMA add-on becomes inactive.
DataCenter360.ca is a Fortinet Select Partner with full authorization to sell and register FortiSwitch support contracts including all Priority RMA tiers. We process FC-10-F108P-212-02-36 orders with the same electronic delivery process as all FortiCare contracts and verify base FortiCare eligibility before registering the service. Three years of 4-hour onsite coverage on your FortiSwitch-108F-POE, locked in at a single purchase — order online and receive your registration key the same or next business day.
When the RMA case is opened and approved, Fortinet dispatches a field engineer to your location alongside the replacement FS-108F-POE. The engineer performs the physical hardware installation and swap, so local staff are not required to handle the replacement. This is specifically designed for deployments where qualified on-site networking staff are not available at the time of a failure.
Both are 3-year Priority RMA contracts targeting 4-hour response. The 211 series delivers only the replacement hardware; your on-site staff must install it. The 212 series delivers the replacement hardware and dispatches a Fortinet engineer to perform the installation. The 212 tier is appropriate when local IT staff cannot reliably handle the physical swap.
No. Priority RMA add-ons require FortiCare Premium or Elite as the active base contract on the same FS-108F-POE serial number. FortiCare Essential is not eligible. The two contracts must be active and co-terminus. If the base FortiCare expires and is not renewed, the Priority RMA add-on becomes inactive regardless of how much time remains on the RMA term.
The license is delivered electronically and is available worldwide. Physical on-site engineer coverage depends on Fortinet’s regional field service network, which varies significantly by location. For deployments outside Canada, DataCenter360.ca recommends verifying field-service availability with Fortinet for your specific site before purchasing this tier.
Priority RMA must stay co-terminus with the base FortiCare contract. If your FortiCare base contract expires before the Priority RMA term, the add-on becomes inactive for the uncovered period. DataCenter360.ca recommends aligning both contracts to the same expiry date when purchasing multi-year terms and can assist with identifying co-terming SKUs.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-108F-POE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-F108P-212-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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