Fortinet FortiSwitch 124F FortiCare Elite Support, 1-Year (FC-10-S124N-284-02-12)

Short-commitment support for a switch you may replace or re-evaluate. If your FS-124F is part of an active network build-out, or your support budget is reviewed annually, the 1-year term at $112.92 gives you full Elite-tier coverage without locking in for multiple years. It is a practical choice when you want to keep flexibility during a hardware refresh cycle or while assessing long-term infrastructure direction.

What it covers

FortiCare Elite Support is Fortinet’s highest support tier for the FS-124F. It includes 24×7 access to Fortinet’s Technical Assistance Center (TAC) by phone and support portal, access to firmware updates and security signature updates, Next Business Day (NBD) hardware replacement for the physical switch, and priority escalation to Fortinet’s senior support engineers. Elite differs from FortiCare Premium through faster case escalation paths and proactive engagement on high-severity issues.

Who needs it

Organizations that manage their 124F switches without a dedicated network operations team benefit most from Elite-level response times. A 1-year term fits teams currently expanding their access layer, running a pilot deployment, or operating under annual IT budget cycles. If the 124F’s role in the network may change with an upcoming hardware refresh, the annual term gives you the option to reassess coverage when it comes due.

Activation & delivery

This is a software license delivered electronically. After purchase, Fortinet sends activation instructions by email. There is no physical shipment. Activation applies the Elite entitlement to your FS-124F serial number in the FortiCare Support Portal. Delivery is worldwide with no geographic restrictions, regardless of where your switch is installed.

One service vs the bundle

FC-10-S124N-284-02-12 covers Elite Support for the FS-124F hardware only. It does not include FortiGuard security subscriptions or any software service bundle. For the FS-124F, which is managed through FortiLink and does not run its own security policies independently, hardware support is typically the primary service license needed. FortiGuard intelligence services, if required, are licensed separately at the managing FortiGate.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. If you are mid-refresh and want to cover your 124F for the current budget year, this 1-year term ships electronically the same day payment clears. Ordering through the authorized channel ensures the license is registered correctly to your asset and valid from day one. Contact us if you need a quote, want to bundle this with other SKUs, or need to confirm coverage for a specific serial number.

Frequently asked questions