Fortinet FortiSwitch-124F FortiCare Premium, 3-Year (FC-10-S124N-247-02-36)

SKU: FC-10-S124N-247-02-36

Original price was: CAD$327.81.Current price is: CAD$264.36.

Save:19%You save CAD$44.42
FortiSwitch-124F FortiCare Premium 3-Year (FC-10-S124N-247-02-36) is a Fortinet support contract providing 24×7 TAC access, 1-hour critical-issue response, and next-business-day hardware replacement for your FS-124F switch for three years — delivered electronically worldwide.
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Product description

A three-year FortiCare Premium contract for the FS-124F removes a recurring task from the calendar. Instead of evaluating renewal every twelve months, your switch stays covered with 24×7 TAC access and a one-hour critical-response commitment for the full three-year period. For organizations that plan infrastructure on budget cycles longer than a year, consolidating to a 3-year term also typically costs less per year than three successive 1-year contracts.

What FortiCare Premium Covers for the FortiSwitch-124F

FC-10-S124N-247-02-36 delivers the following for the three-year term:

  • 24×7 Fortinet Technical Assistance Center access by phone, portal, and email
  • One-hour response commitment for P1 (severity-1) incidents throughout the full term
  • Next-business-day advance hardware replacement for each year the contract is active
  • Firmware updates and security advisories for three years through the Fortinet Support Portal
  • Full access to case management, upgrade tools, and Fortinet’s knowledge base

FortiCare Tier Comparison

This product provides Premium tier coverage on a 3-year term. The table below shows how Essential, Premium, and Elite compare for FortiSwitch products:

Feature Essential Premium Elite
Technical support hours 8×5 24×7 24×7
Critical-issue response Next business day 1 hour 15 minutes
Hardware RMA type Next business day Next business day 4-hour advance replacement
Priority RMA eligible (add-on)
Firmware & portal access
Extended LTS & monitoring FortiGate only

Who Buys a 3-Year Contract

Three-year terms suit organizations that deploy switches on a 3–5 year refresh cycle and prefer to align support spending with capital planning. IT teams managing multiple FS-124F units across campus buildings or branch offices find it simpler to set a single renewal date for a group of switches than to stagger individual 1-year contracts. The longer term also protects against price increases that occur at annual renewals.

Activation and Delivery

DataCenter360.ca delivers the contract key electronically after purchase, typically within the same business day. Activate it against the FS-124F serial number in the Fortinet Support Portal, and all three years of coverage begin immediately. If you are renewing an existing Premium contract, the new term extends from the current end date — purchasing early does not reduce the total coverage period.

Buying from DataCenter360.ca

Ordering a 3-year FortiCare Premium contract through DataCenter360.ca follows the same process as a 1-year contract, with the same same-day electronic delivery. For teams managing a fleet of FortiSwitch-124F units, a multi-unit quote covering all units on the same end date simplifies annual budgeting. Questions about bundling contracts with hardware or pairing Premium with Priority RMA can be directed to the sales team before checkout.

Is a 3-year FortiCare Premium contract cheaper than three 1-year renewals for the FS-124F?
In most cases, yes. Fortinet’s pricing for multi-year terms is generally lower per year than purchasing successive 1-year contracts, and it also avoids the risk of price increases at each renewal. The exact difference depends on current pricing at the time of purchase, so comparing the 1-year (FC-10-S124N-247-02-12) and 3-year prices at checkout gives you the precise savings.
Can the 3-year contract be started at any point in the hardware lifecycle?
Yes, as long as the FS-124F is within Fortinet’s supported hardware window. FC-10-S124N-247-02-36 can be purchased at the time of hardware acquisition or added to an in-service unit. If you are renewing, the three-year term extends from the current contract expiry date — not from the purchase date — so early renewal does not forfeit coverage.
What does Premium cover that Essential does not for a 3-year term?
The same difference applies regardless of term length. Essential offers 8×5 support with next-business-day response for critical incidents. Premium provides 24×7 access with a one-hour response for severity-1 events. Over three years, the cumulative value of after-hours coverage is more significant for switches that support around-the-clock operations.
Is this 3-year contract valid for units deployed outside Canada?
Yes. FortiCare contracts are not region-restricted to the country of purchase. FC-10-S124N-247-02-36 can be activated against any FS-124F registered in the Fortinet Support Portal, regardless of the device’s physical location. The key is delivered electronically and works through Fortinet’s global support infrastructure.
Does the 3-year contract include Priority RMA?
No. All FortiCare Premium tiers (1-year, 3-year, and 5-year) include standard next-business-day advance replacement only. Priority RMA — targeting same-day or next-calendar-day delivery — is a separate add-on contract that can be stacked with Premium for faster hardware replacement when it is required.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S124N-247-02-36

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