Fortinet FortiSwitch-124F FortiCare Premium, 5-Year (FC-10-S124N-247-02-60)

Buying a 5-year FortiCare Premium contract alongside a new FS-124F is the simplest way to lock in full support coverage for the switch’s expected service life. The price is set at purchase, the renewal task disappears from the calendar for five years, and 24×7 TAC access with a one-hour critical-response commitment runs uninterrupted. For teams managing cost-per-year on multi-year budgets, a 5-year term typically delivers the best per-year rate across all FortiCare contract lengths.

What FortiCare Premium Covers for the FortiSwitch-124F

FC-10-S124N-247-02-60 delivers the following across the full five-year term:

• 24×7 Fortinet Technical Assistance Center access by phone, portal, and email
• One-hour response commitment for P1 (severity-1) incidents for all five years
• Next-business-day advance hardware replacement for the full contract period
• Firmware updates and security advisories through the Fortinet Support Portal for five years
• Full access to case management, upgrade tools, and Fortinet’s knowledge base

FortiCare Tier Comparison

This product provides Premium tier coverage on a 5-year term. The comparison below applies to FortiSwitch models across all term lengths:

Who Buys a 5-Year Contract

Five-year terms make sense when the hardware purchase and the support budget come from the same capital project. Organizations deploying FS-124F units in a campus rollout — where the switches are expected to remain in service through the next refresh — avoid the compounding cost of annual renewals and the overhead of tracking multiple expiry dates. Regulated environments that require documented, uninterrupted support coverage also benefit from a single contract covering the entire compliance window.

Activation and Delivery

The contract key is delivered electronically by DataCenter360.ca after purchase, typically the same business day. Activate it against the FS-124F serial number in the Fortinet Support Portal to begin all five years of coverage. If you are adding this contract to an in-service switch that already has a shorter-term contract, the five-year term begins at the current contract’s expiry — coverage is extended, not duplicated.

Buying from DataCenter360.ca

DataCenter360.ca carries FortiCare contracts at all term lengths for the FortiSwitch-124F family, and the ordering process is the same whether you are purchasing a 1-year or a 5-year contract. For large deployments where you need contracts for a batch of switches with a shared end date, the sales team can build a consolidated quote to simplify budget tracking across the fleet.