Fortinet FortiSwitch 124F FPOE FortiCare Elite Support, 1-Year (FC-10-S124F-284-02-12)

Phased PoE rollouts rarely go from zero to full capacity in a single budget cycle. FC-10-S124F-284-02-12 covers your FortiSwitch 124F-FPOE for one year at the Elite support tier, giving your team access to 24×7 Fortinet TAC and Next Business Day hardware replacement without locking in beyond your current planning horizon. At $199.38, it is the lowest entry point for Elite-grade coverage on the 124F-FPOE and fits neatly into an annual IT renewal schedule.

What it covers

FortiCare Elite (service code 284) is Fortinet’s highest support tier. For the 12-month term this SKU covers:

• 24×7 TAC access via phone and web portal
• Firmware and FortiSwitchOS security updates
• Next Business Day advance hardware replacement
• Escalation routing to Fortinet’s senior support engineers
• Full Fortinet Support portal and knowledge base access

Coverage begins on the activation date registered in the Fortinet Support portal and runs for exactly 12 months from that date.

Who needs it

This 1-year term works best for organizations that:

• Are deploying PoE switches in phases and want to evaluate coverage requirements before committing to a longer term
• Operate on annual IT budget cycles where support renewals are reviewed each fiscal year
• Are piloting the FortiSwitch 124F-FPOE in a subset of access-layer closets before a broader rollout
• Have environments where the count of PoE-powered endpoints (wireless APs, IP phones, cameras) is still growing across all 24 ports

If the 124F-FPOE is already at steady state and expected to run unchanged for several more years, the 3-year (FC-10-S124F-284-02-36) or 5-year (FC-10-S124F-284-02-60) terms provide the same per-year coverage cost with fewer renewal events.

Activation & delivery

FC-10-S124F-284-02-12 is an electronic license. After purchase, Fortinet delivers the registration key by email. To activate:

1. Log in to support.fortinet.com
2. Navigate to Asset Management and enter the registration key
3. Bind the license to the target FS-124F-FPOE serial number
4. Confirm the 12-month contract start and end dates in the asset record

No physical shipment occurs. The license is valid worldwide and can be activated by any organization with a Fortinet Support account, regardless of the hardware’s geographic location.

One service vs the bundle

FortiCare Elite (svc 284) is a standalone hardware support and TAC contract for the FortiSwitch, not a security feature bundle. It does not include FortiGuard threat intelligence feeds, IPS signatures, or antivirus subscriptions. Those services are licensed separately at the FortiGate that manages the switch via FortiLink. This SKU covers the support relationship for the switch itself, and its 12-month term runs independently from any FortiGate contracts on your account.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. For organizations managing PoE deployments in annual increments, the 1-year term at $199.38 keeps this support license aligned with other annual IT renewals and avoids a multi-year commitment during a growth or evaluation phase. Add FC-10-S124F-284-02-12 to your cart for immediate electronic delivery, or contact us if you need a formal quote or want to bundle multiple FortiSwitch licenses on a single order.

Frequently asked questions