Fortinet FortiSwitch 124F-FPOE Secure RMA, 5-Year (FC-10-S124F-301-02-60)

SKU: FC-10-S124F-301-02-60

Original price was: CAD$854.36.Current price is: CAD$688.99.

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The FC-10-S124F-301-02-60 is a 5-Year Secure RMA service for the FortiSwitch-124F-FPOE, designed for regulated environments where failed hardware cannot leave the facility through standard channels. A replacement unit ships while the original is securely disposed of on-site. Worldwide electronic delivery.
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Product description

In classified or compliance-heavy environments, hardware disposal and replacement follow policies that don’t flex for a failed switch. The FC-10-S124F-301-02-60 provides five years of Secure RMA coverage for the FortiSwitch-124F-FPOE, ensuring that when replacement is needed, Fortinet’s process aligns with your security requirements rather than the other way around.

What Secure RMA Covers

The FC-10-S124F-301-02-60 provides Secure RMA coverage for the FortiSwitch-124F-FPOE. When a covered hardware failure is confirmed through Fortinet TAC, Fortinet ships a replacement unit to the registered site. The critical difference from standard RMA: the original failed device stays with the customer. It does not go back to Fortinet. The customer handles secure disposal according to their internal data destruction procedures.

This process is specifically designed for environments where networking hardware cannot be returned through standard commercial logistics channels due to security classification, regulatory requirements, or data protection policy.

Who Needs Secure RMA

The FC-10-S124F-301-02-60 is appropriate for organizations operating the FortiSwitch-124F-FPOE in:

  • Government and defense networks where hardware touches classified systems
  • Financial institutions with strict hardware disposal regulations
  • Healthcare organizations subject to HIPAA or equivalent data governance requirements
  • Research or industrial environments with intellectual property protection policies that prohibit device return

A 5-Year coverage period supports organizations that plan their hardware lifecycle and compliance posture over a defined window rather than renewing annually.

Activation and Electronic Delivery

The FC-10-S124F-301-02-60 is delivered electronically. After purchase through DataCenter360.ca, the license is typically available within one business day and is registered to the FortiSwitch-124F-FPOE serial number on your Fortinet support account. Review the Fortinet FortiCare Technical Support and RMA Services datasheet for current Secure RMA prerequisites and activation requirements.

FortiCare Support Level Context

The Secure RMA service fits alongside Fortinet’s standard support tiers. The following table shows how FortiCare levels compare in terms of RMA and support features, providing context for where hardware-retention-focused services fit:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Secure RMA vs. Priority RMA: Choosing the Right Option

If your organization can return hardware through standard channels, the Priority RMA options (FC-10-S124F-210/211/212-02-XX) provide faster response SLAs with advance replacement and optional onsite engineer service. Secure RMA trades the speed optimization for the security requirement: hardware stays on-site. Choose Secure RMA only when your policy or regulations require it; otherwise, Priority RMA or standard FortiCare Premium delivers equivalent replacement with a faster turn.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner serving regulated industries and enterprise customers across Canada and internationally. The FC-10-S124F-301-02-60 is delivered electronically and registered to your device via the Fortinet support portal. If you’re purchasing Secure RMA for multiple FortiSwitch-124F-FPOE units, we can prepare a consolidated quote. Contact our team before ordering if you have compliance or procurement questions.

Who is the FC-10-S124F-301-02-60 designed for?

This 5-year Secure RMA contract is intended for organizations running the FortiSwitch-124F-FPOE in classified, regulated, or high-security environments where failed hardware must not leave the premises for return to a vendor depot. Examples include defense networks, financial market infrastructure, and government-classified LANs.

What happens to the failed FortiSwitch unit under Secure RMA?

Fortinet ships a replacement unit after TAC confirms a valid hardware failure. The original failed device stays with the customer and is destroyed on-site following the organization’s data destruction and hardware disposal procedures. There is no requirement to return the defective unit to Fortinet under the Secure RMA program.

Is the 5-year term the most cost-effective option?

Over a 5-year lifecycle, the FC-10-S124F-301-02-60 typically offers a lower effective annual cost than back-to-back 1-year or 3-year contracts, and it requires only one purchase and activation event. For organizations that plan to operate this switch for the full term, the 5-year contract reduces total cost and administrative load.

How does Secure RMA fit within Fortinet’s overall FortiCare support tiers?

Secure RMA is a specialized service overlay for environments with strict hardware security requirements. It sits alongside the standard FortiCare tiers (Essential, Premium, Elite) but addresses the specific need for on-site hardware retention. The exact relationship to FortiCare tiers and any prerequisite contracts are detailed in the Fortinet FortiCare Technical Support and RMA Services datasheet.

Can DataCenter360.ca support regulated or government procurement for this contract?

Yes. DataCenter360.ca is a Fortinet Select Partner with experience serving government and regulated industry clients in Canada and internationally. We can provide official Fortinet quotes, assist with procurement documentation, and coordinate license delivery. Contact our team before placing the order if your procurement requires specific documentation.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S124F-301-02-60

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