Fortinet FortiSwitch 124F-FPOE Secure RMA, 1-Year (FC-10-S124F-301-02-12)

SKU: FC-10-S124F-301-02-12

Original price was: CAD$170.88.Current price is: CAD$160.19.

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The FC-10-S124F-301-02-12 is a 1-Year Secure RMA service for the FortiSwitch-124F-FPOE, designed for regulated environments where failed hardware cannot leave the facility through standard channels. A replacement unit ships while the original is securely disposed of on-site. Worldwide electronic delivery.
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Product description

Standard hardware return channels aren’t an option for every organization. When the FortiSwitch-124F-FPOE operates in a classified, regulated, or high-security environment, the FC-10-S124F-301-02-12 provides Secure RMA coverage: a replacement unit ships while the original is retained and securely destroyed on-site, keeping sensitive data and the device itself within the controlled perimeter.

What Secure RMA Covers

The FC-10-S124F-301-02-12 provides Secure RMA coverage for the FortiSwitch-124F-FPOE. When a covered hardware failure is confirmed through Fortinet TAC, Fortinet ships a replacement unit to the registered site. The critical difference from standard RMA: the original failed device stays with the customer. It does not go back to Fortinet. The customer handles secure disposal according to their internal data destruction procedures.

This process is specifically designed for environments where networking hardware cannot be returned through standard commercial logistics channels due to security classification, regulatory requirements, or data protection policy.

Who Needs Secure RMA

The FC-10-S124F-301-02-12 is appropriate for organizations operating the FortiSwitch-124F-FPOE in:

  • Government and defense networks where hardware touches classified systems
  • Financial institutions with strict hardware disposal regulations
  • Healthcare organizations subject to HIPAA or equivalent data governance requirements
  • Research or industrial environments with intellectual property protection policies that prohibit device return

A 1-Year coverage period supports organizations that plan their hardware lifecycle and compliance posture over a defined window rather than renewing annually.

Activation and Electronic Delivery

The FC-10-S124F-301-02-12 is delivered electronically. After purchase through DataCenter360.ca, the license is typically available within one business day and is registered to the FortiSwitch-124F-FPOE serial number on your Fortinet support account. Review the Fortinet FortiCare Technical Support and RMA Services datasheet for current Secure RMA prerequisites and activation requirements.

FortiCare Support Level Context

The Secure RMA service fits alongside Fortinet’s standard support tiers. The following table shows how FortiCare levels compare in terms of RMA and support features, providing context for where hardware-retention-focused services fit:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Secure RMA vs. Priority RMA: Choosing the Right Option

If your organization can return hardware through standard channels, the Priority RMA options (FC-10-S124F-210/211/212-02-XX) provide faster response SLAs with advance replacement and optional onsite engineer service. Secure RMA trades the speed optimization for the security requirement: hardware stays on-site. Choose Secure RMA only when your policy or regulations require it; otherwise, Priority RMA or standard FortiCare Premium delivers equivalent replacement with a faster turn.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with experience serving security-conscious organizations across Canada and internationally. The FC-10-S124F-301-02-12 is delivered electronically and registered to the FortiSwitch-124F-FPOE on your Fortinet support portal. If your procurement or security policy has specific requirements for this purchase, contact our team before placing the order.

What makes Secure RMA different from standard Priority RMA?

Standard RMA services require the failed unit to be returned to Fortinet. Secure RMA is designed for environments where the hardware cannot leave the premises, such as classified government networks or regulated financial infrastructure. Under Secure RMA, Fortinet ships a replacement unit while the original is retained by the customer for certified on-site destruction. No sensitive data-bearing device leaves your facility.

Who needs the FC-10-S124F-301-02-12?

Organizations operating FortiSwitch-124F-FPOE units in classified, government, defense, or highly regulated commercial environments where hardware disposal must follow specific protocols. If your security policy prohibits returning networking equipment to third parties, Secure RMA is the appropriate service tier.

Does Secure RMA also have a 4-hour response SLA?

Secure RMA response times vary from the standard Priority RMA tiers and are governed by the terms of the Fortinet service contract. For specific SLA commitments under the Secure RMA program, review the Fortinet FortiCare Technical Support datasheet or contact DataCenter360.ca for current specifications.

Is the 1-year term sufficient, or should I consider a longer term?

A 1-year term keeps the annual cost lower and allows flexibility if your hardware refresh cycle is short. If the FortiSwitch-124F-FPOE is expected to remain in service for several years, the 3-year (FC-10-S124F-301-02-36) or 5-year (FC-10-S124F-301-02-60) options reduce renewal overhead and often cost less per year.

Is this service available outside of Canada?

Yes. The FC-10-S124F-301-02-12 is a worldwide service, delivered electronically to your Fortinet support account. Physical replacement dispatch is coordinated by Fortinet based on device registration location. DataCenter360.ca serves international customers and can assist with purchase and activation.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S124F-301-02-12

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