Fortinet FortiSwitch-124G-FPOE FortiCare Premium, 3-Year (FC-10-S24GF-247-02-36)

SKU: FC-10-S24GF-247-02-36

Original price was: CAD$895.17.Current price is: CAD$721.90.

Save:19%You save CAD$121.30
FC-10-S24GF-247-02-36 is a 3-year FortiCare Premium support contract for the FortiSwitch-124G-FPOE: 24×7 telephone support, 1-hour P1 critical-issue response, and next-business-day hardware replacement. Worldwide e-delivery.
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Product description

A 3-year FortiCare Premium contract on a FortiSwitch-124G-FPOE covers the middle stretch of a typical access switch deployment: past the early break-in period and well into the years when the hardware is most productively in service. FC-10-S24GF-247-02-36 provides 24×7 TAC access, a 1-hour P1 critical-issue response SLA, and next-business-day hardware replacement for 36 months from the activation date. Three years of uninterrupted coverage, without a mid-cycle renewal.

What FortiCare Premium Covers

FortiCare Premium gives you round-the-clock telephone and web access to Fortinet TAC, with a 1-hour SLA for Priority 1 critical issues. If the FortiSwitch-124G-FPOE hardware fails, next-business-day replacement is part of the contract. Firmware updates, the Fortinet support portal, and access to software tools are included throughout the 3-year term.

FC-10-S24GF-247-02-36 is a FortiCare Premium contract. The comparison below shows how it differs from Essential and Elite for FortiSwitch products:

Feature Essential Premium Elite
Critical-issue response time 2 hours 1 hour 1 hour
Telephone support Next business day 24×7 24×7
Hardware RMA replacement Next business day Next business day Same day
Priority RMA add-on eligibility Included
Firmware, tools and portal
Extended LTS support & Elite monitoring portal

Why a 3-Year Term

Three-year contracts suit IT environments that run 3-year refresh cycles or whose budget planning aligns to 36-month procurement periods. A single 3-year activation avoids two annual renewals and the scheduling overhead that comes with them. The per-year cost is also lower than stacking three 1-year contracts. For a PoE switch supporting access points or endpoint devices, consistent multi-year coverage avoids any lapsed-coverage exposure during the renewal window.

Activation and Electronic Delivery

FC-10-S24GF-247-02-36 is a software entitlement delivered electronically. DataCenter360.ca sends the Fortinet contract key by email within 0 to 1 business days of purchase. Activation is performed in the Fortinet Support Portal (support.fortinet.com) using the FortiSwitch-124G-FPOE serial number. No hardware is included and no physical delivery is required.

3 Years vs. 1 and 5 Years

The 1-year variant (FC-10-S24GF-247-02-12) offers flexibility for short-term or trial scenarios. The 5-year variant (FC-10-S24GF-247-02-60) locks in the lowest per-year rate and suits long-lifecycle deployments. The 3-year option balances commitment with flexibility, making it the most common choice for mid-size organizations with standard 3-year refresh timelines.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP in Ontario. FC-10-S24GF-247-02-36 is sold as a genuine Fortinet entitlement, with worldwide electronic delivery in 0 to 1 business days and secure checkout. The 3-year contract is visible and manageable through the Fortinet Support Portal, with clear start and end dates set at activation.

Is FC-10-S24GF-247-02-36 available for delivery outside Canada?
Yes. This is a software license with worldwide eligibility. DataCenter360.ca delivers the activation key electronically by email; customers in any country can purchase and register the contract against a FortiSwitch-124G-FPOE unit.

When does the 3-year term start?
The term begins on the activation date you set in the Fortinet Support Portal. This date can be the current date or a future date aligned to your deployment schedule. The contract confirmation email from Fortinet shows the exact start and expiry dates.

What response times are covered under FortiCare Premium?
FortiCare Premium includes a 1-hour response SLA for Priority 1 critical issues, with 24×7 TAC availability by phone and web portal. Priority 2 and lower issues follow standard best-effort response. Hardware RMA replacement is next-business-day.

Can I co-term this contract with an existing FortiCare Essential contract?
Fortinet partners can process contract co-termination and upgrades. If you have an active Essential contract and want to upgrade to Premium or align the expiry date with another contract, contact DataCenter360.ca to explore your options before purchasing.

Does this contract cover the PoE budget and PoE port hardware?
FortiCare Premium covers hardware defects and failures for the registered FortiSwitch-124G-FPOE unit, including PoE circuitry. If a port or the PoE subsystem fails due to a hardware defect, Fortinet TAC assists with diagnosis and, if replacement is warranted, ships a next-business-day replacement unit.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124G-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S24GF-247-02-36

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