CAD$298.39 Original price was: CAD$298.39.CAD$240.64Current price is: CAD$240.64.
The FortiSwitch-124G-FPOE is a 24-port PoE switch; when it goes down, the access points, IP phones, and cameras it powers go down with it. FC-10-S24GF-247-02-12 is a 1-year FortiCare Premium contract that keeps Fortinet TAC reachable around the clock and guarantees a 1-hour response for Priority 1 issues. Next-business-day hardware replacement is included if the unit itself needs to be swapped. It is the right coverage choice for a switch that sits at the edge of a PoE-dependent network.
FortiCare Premium puts 24×7 telephone and web TAC access in place, with a 1-hour SLA for critical issues. Hardware replacement, if needed, ships for arrival the next business day. Firmware access, the Fortinet support portal, and software tools are included for the 12-month term. This contract applies specifically to the FortiSwitch-124G-FPOE serial number it is registered against.
The tier table below shows how FortiCare Premium compares to Essential and Elite for FortiSwitch products:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response time | 2 hours | 1 hour | 1 hour |
| Telephone support | Next business day | 24×7 | 24×7 |
| Hardware RMA replacement | Next business day | Next business day | Same day |
| Priority RMA add-on eligibility | ✓ | ✓ | Included |
| Firmware, tools and portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
A 1-year term suits new deployments where the organization prefers to evaluate coverage needs before committing to a longer contract, or procurement cycles that renew annually. It also works for projects with a defined 12-month scope. If the FortiSwitch-124G-FPOE was recently purchased and a multi-year contract wasn’t ordered at the same time, FC-10-S24GF-247-02-12 fills the gap at the Premium support level.
FC-10-S24GF-247-02-12 is delivered as a Fortinet contract registration key, emailed within 0 to 1 business days of purchase. Activation is done through support.fortinet.com using the switch’s serial number. No hardware is included; coverage begins on the date you set during registration.
The 3-year and 5-year variants of this contract (FC-10-S24GF-247-02-36 and FC-10-S24GF-247-02-60) reduce per-year cost and eliminate renewal scheduling. If your FS-124G-FPOE is expected to run for several years, a longer term is often the more practical choice. The 1-year option remains useful for short-term projects or flexible procurement scenarios.
DataCenter360.ca is a Fortinet Select Partner and MSSP in Ontario. FC-10-S24GF-247-02-12 is a genuine Fortinet contract key, available with worldwide e-delivery in 0 to 1 business days. The purchase is completed with secure checkout, and the contract is visible and manageable through the Fortinet Support Portal after activation.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-124G-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S24GF-247-02-12 |
| 5 star | 0% | |
| 4 star | 100 | 100% |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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I got it one day late but overall was good service.