Fortinet FortiSwitch 124G-FPOE 4-Hour RMA, 5-Year (FC-10-S24GF-211-02-60)

SKU: FC-10-S24GF-211-02-60

Original price was: CAD$2,499.67.Current price is: CAD$1,994.42.

Save:20%You save CAD$353.72
The FortiSwitch 124G-FPOE 5-Year 4-Hour Priority RMA (FC-10-S24GF-211-02-60) targets on-site delivery of a replacement switch within four hours of a confirmed failure. Requires an active FortiCare Premium or Elite contract.
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Product description

FC-10-S24GF-211-02-60 commits the FortiSwitch 124G-FPOE to five years of 4-Hour Priority RMA. Across the whole term, a confirmed failure triggers delivery of a replacement switch to your premises within a four-hour window, well ahead of next-day or return-first options.

What This Service Covers

FC-10-S24GF-211-02-60 is a 4-Hour Priority RMA add-on for the FortiSwitch 124G-FPOE. When Fortinet confirms a hardware failure, a replacement switch is delivered to your site within a four-hour target window, far ahead of next-day or return-first handling. The advanced unit is sent immediately so the switch is back online with minimal delay.

Coverage runs for five years from activation, is tied to one FortiSwitch 124G-FPOE serial number, and requires an active FortiCare Premium or Elite contract on that switch, since Priority RMA is only available on those tiers.

Who Needs This Replacement Tier

This tier fits a FortiSwitch 124G-FPOE where even an overnight wait is too long: switches powering phones, cameras, or access points that must stay up, branch sites with no local spare, and environments where four hours is the outer limit of acceptable downtime. Where next-day is not fast enough, four-hour delivery closes the gap.

FortiCare Tiers and RMA Eligibility

Priority RMA is an add-on, not a standalone contract. Only FortiCare Premium and Elite are eligible for Priority RMA add-ons; Essential provides standard return-and-replace only. The table summarizes hardware support and response levels across the tiers:

Support Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Activation and Delivery

DataCenter360.ca delivers the FC-10-S24GF-211-02-60 license electronically, usually within one business day of payment, with no physical shipment of the license itself. Register it in the Fortinet support portal at support.fortinet.com against your FortiSwitch 124G-FPOE serial number. Coverage starts once activation is confirmed and runs for five years, and the underlying FortiCare Premium or Elite contract must stay active for the replacement terms to apply.

Choosing Between the RMA Delivery Tiers

Fortinet offers Priority RMA at several speeds for the FortiSwitch 124G-FPOE. Next Calendar Day (-210-) targets delivery the following calendar day. 4-Hour Delivery (-211-) aims to put a replacement on site within four hours. 4-Hour Delivery with On-Site Engineer (-212-) adds a technician to install it. Secure RMA (-301-) is separate: it lets you keep and destroy the failed unit for data protection. Pick the tier that matches how long this switch can be down and whether you need hands on site or hardware retained.

Buying from DataCenter360.ca

Order FC-10-S24GF-211-02-60 from DataCenter360.ca for electronic delivery to any country, typically the same business day. Five years of four-hour replacement gives the FortiSwitch 124G-FPOE long-term cover without annual renewals. Ask us about adding an on-site engineer if hands-on installation matters at your sites.

How fast is the replacement under this contract?

The 4-Hour tier targets delivery of a replacement FortiSwitch 124G-FPOE to your site within four hours of a confirmed fault. The four-hour window applies in covered metro and service areas, so verify Fortinet’s coverage for your location before depending on it.

Do I need a FortiCare contract for this?

Yes. Priority RMA is an add-on and requires an active FortiCare Premium or Elite contract on the same FortiSwitch 124G-FPOE. Essential-tier contracts are not eligible for Priority RMA. DataCenter360.ca can supply the matching FortiCare Premium term if you need it.

Is this license available worldwide?

Yes. The license is delivered electronically, so DataCenter360.ca supplies it worldwide to any country. The physical replacement and any on-site service follow Fortinet’s per-country coverage, so verify local availability if your site sits outside major service areas.

How is this different from Secure RMA?

Priority RMA changes how fast a replacement arrives. Secure RMA (-301-) changes what happens to the failed unit: you keep and destroy it instead of returning it. They address different needs and can be combined on the same FortiSwitch 124G-FPOE.

What does the contract not cover?

It covers hardware replacement only. Software and configuration support for the FortiSwitch 124G-FPOE come through your FortiCare contract, and consumable or accessory items are out of scope. Replacement is for confirmed hardware faults on the registered serial number.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124G-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S24GF-211-02-60

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