Original price was: CAD$1,499.80.CAD$1,209.51Current price is: CAD$1,209.51.
Authorized Partner for United States (US)For a FortiSwitch 124G-FPOE running traffic that cannot pause, FC-10-S24GF-211-02-36 holds 4-Hour Priority RMA in place for three years, aiming to get a replacement switch to your site within four hours each time a fault is confirmed.
FC-10-S24GF-211-02-36 is a 4-Hour Priority RMA add-on for the FortiSwitch 124G-FPOE. When Fortinet confirms a hardware failure, a replacement switch is delivered to your site within a four-hour target window, far ahead of next-day or return-first handling. The advanced unit is sent immediately so the switch is back online with minimal delay.
Coverage runs for three years from activation, is tied to one FortiSwitch 124G-FPOE serial number, and requires an active FortiCare Premium or Elite contract on that switch, since Priority RMA is only available on those tiers.
This tier fits a FortiSwitch 124G-FPOE where even an overnight wait is too long: switches powering phones, cameras, or access points that must stay up, branch sites with no local spare, and environments where four hours is the outer limit of acceptable downtime. Where next-day is not fast enough, four-hour delivery closes the gap.
Priority RMA is an add-on, not a standalone contract. Only FortiCare Premium and Elite are eligible for Priority RMA add-ons; Essential provides standard return-and-replace only. The table summarizes hardware support and response levels across the tiers:
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca delivers the FC-10-S24GF-211-02-36 license electronically, usually within one business day of payment, with no physical shipment of the license itself. Register it in the Fortinet support portal at support.fortinet.com against your FortiSwitch 124G-FPOE serial number. Coverage starts once activation is confirmed and runs for three years, and the underlying FortiCare Premium or Elite contract must stay active for the replacement terms to apply.
Fortinet offers Priority RMA at several speeds for the FortiSwitch 124G-FPOE. Next Calendar Day (-210-) targets delivery the following calendar day. 4-Hour Delivery (-211-) aims to put a replacement on site within four hours. 4-Hour Delivery with On-Site Engineer (-212-) adds a technician to install it. Secure RMA (-301-) is separate: it lets you keep and destroy the failed unit for data protection. Pick the tier that matches how long this switch can be down and whether you need hands on site or hardware retained.
DataCenter360.ca, a Fortinet Select Partner, delivers FC-10-S24GF-211-02-36 worldwide by email, usually inside one business day. Three years of four-hour replacement suits a FortiSwitch 124G-FPOE that cannot sit idle. Reach out if you want the on-site engineer tier or a five-year term for the same switch.
The 4-Hour tier targets delivery of a replacement FortiSwitch 124G-FPOE to your site within four hours of a confirmed fault. The four-hour window applies in covered metro and service areas, so verify Fortinet’s coverage for your location before depending on it.
Yes. Priority RMA is an add-on and requires an active FortiCare Premium or Elite contract on the same FortiSwitch 124G-FPOE. Essential-tier contracts are not eligible for Priority RMA. DataCenter360.ca can supply the matching FortiCare Premium term if you need it.
Yes. The license is delivered electronically, so DataCenter360.ca supplies it worldwide to any country. The physical replacement and any on-site service follow Fortinet’s per-country coverage, so verify local availability if your site sits outside major service areas.
Priority RMA changes how fast a replacement arrives. Secure RMA (-301-) changes what happens to the failed unit: you keep and destroy it instead of returning it. They address different needs and can be combined on the same FortiSwitch 124G-FPOE.
It covers hardware replacement only. Software and configuration support for the FortiSwitch 124G-FPOE come through your FortiCare contract, and consumable or accessory items are out of scope. Replacement is for confirmed hardware faults on the registered serial number.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-124G-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S24GF-211-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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