Fortinet FortiSwitch 124G FPOE FortiCare Essential Support for FortiSwitch, 5-Year (FC-10-S24GF-314-02-60)

SKU: FC-10-S24GF-314-02-60

Original price was: CAD$756.70.Current price is: CAD$630.59.

Save:17%You save CAD$91.37
FortiCare Essential Support for the FortiSwitch 124G FPOE covers firmware updates, return-and-replace hardware RMA, and asset portal access for five years; renewal only, delivered electronically worldwide.
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Product description

Five years of FortiCare Essential coverage for the FortiSwitch 124G FPOE is the lowest-administration, highest-certainty option for a switch you plan to run through its full service life. The FS-124G-FPOE supports 24 GE PoE+ ports with a 370W total budget and four SFP uplinks, and over a five-year horizon firmware access is where much of the switch’s longevity value comes from. At $456.88 for the full term, the 5-year contract reduces per-year cost compared to shorter options and eliminates four future renewal decisions entirely.

What it covers

FortiCare Essential (service code 314) for the FortiSwitch 124G FPOE includes:

  • Firmware updates for the full 5-year term
  • Access to Fortinet’s online support tools and asset management portal
  • Return-and-replace hardware RMA (ship the defective unit, receive a replacement)
  • Next-business-day response to critical issues via the online portal

Telephone support and advance RMA replacement are not part of Essential at any term length; those require FortiCare Premium or Elite. The comparison table below details the full tier breakdown.

Who needs it

The 5-year term is the right choice when the FortiSwitch 124G FPOE is a fixed infrastructure component with no planned replacement inside that window. It is particularly relevant for switches in environments where the PoE budget is fully committed to long-lived endpoints such as industrial sensors, building management devices, or permanent IP camera installations. Organizations that process IT spending in multi-year capital budgets or that want to align switch support with a full depreciation cycle will find the 5-year contract the most administratively efficient option available.

Activation and delivery

FC-10-S24GF-314-02-60 is an electronic license with worldwide delivery. After order confirmation, Fortinet issues a license key by email to the account registered on the Support Portal. Activation attaches the 5-year term to the switch’s serial number; if you are renewing before your current contract expires, Fortinet stacks the new term to begin the day after existing coverage ends. No physical shipment occurs and there is no geographic restriction on this service contract.

One service vs the bundle

A standalone 5-year Essential contract fixes your support tier and cost for the switch’s remaining working life. Review the table below to confirm that Essential’s coverage level matches your operational requirements before committing to the full term.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. A 5-year purchase through DataCenter360.ca is a single authorized transaction that closes out renewal activity on this switch for the rest of its planned service life. Customers in industries with multi-year procurement cycles, such as education, government, and healthcare, often use the 5-year term specifically to avoid the approval overhead of annual renewals. Contact DataCenter360.ca if you need a formal quote or purchase order documentation to accompany the contract.

Frequently asked questions

Can I purchase this contract at the time I buy the FortiSwitch 124G FPOE hardware?
No. FC-10-S24GF-314-02-60 is a renewal-only contract. It cannot be purchased as part of an initial hardware order. It applies to switches already deployed with an expiring or lapsed FortiCare contract.
What is the per-year cost of the 5-year contract compared to shorter terms?
The 5-year contract is $456.88, which works out to approximately $91.38 per year. That is lower than the 1-year rate of $102.80 and meaningfully less than the total cost of five consecutive 1-year renewals ($514.00). The 5-year term offers the best per-year value of the three available options.
What if I need to replace the switch before the 5-year term ends?
FortiCare contracts are generally non-transferable and non-refundable once activated. If you anticipate any possibility of hardware replacement within five years, the shorter-term contracts give you more flexibility. Review Fortinet’s current contract terms or contact DataCenter360.ca before committing.
Does the 5-year term include telephone support or advance hardware replacement?
No. FortiCare Essential does not include telephone support or advance RMA at any term length. Critical issues are handled via the online portal with a next-business-day response commitment. For telephone support and advance replacement, FortiCare Premium or Elite is required.
Is this contract available outside Canada?
Yes. Electronic service contracts like FC-10-S24GF-314-02-60 are delivered worldwide with no geographic restriction. DataCenter360.ca processes orders internationally for this product.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124G-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S24GF-314-02-60

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