Fortinet FortiSwitch 124G FPOE FortiCare Essential Support for FortiSwitch, 3-Year (FC-10-S24GF-314-02-36)

Three years of uninterrupted FortiCare Essential coverage for the FortiSwitch 124G FPOE means one purchase decision instead of three, and no risk of a lapse between annual renewals. The FS-124G-FPOE carries up to 370W of PoE+ budget across 24 ports and four SFP uplinks, making continuous firmware access important for security patches and feature updates over a multi-year horizon. At $274.13, the 3-year term works out to a lower per-year cost than three consecutive 1-year contracts and removes the annual renewal task from your calendar.

What it covers

FortiCare Essential (service code 314) for the FortiSwitch 124G FPOE includes:

• Firmware updates for the full 3-year term
• Access to Fortinet’s online support tools and asset management portal
• Return-and-replace hardware RMA (ship the defective unit, receive a replacement)
• Next-business-day response to critical issues via the online portal

Telephone support and advance RMA replacement are not part of Essential; those require FortiCare Premium or Elite. The comparison table in the section below shows exactly where Essential sits against the higher tiers.

Who needs it

The 3-year term is the practical choice for organizations running the FortiSwitch 124G FPOE in a production environment with no near-term plans to replace it. It is well suited to IT teams that manage multi-year infrastructure contracts in single procurement events, whether for budgetary simplicity or to align with a lease or depreciation schedule. Sites using the switch for high-density PoE+ deployments, such as IP cameras, VoIP phones, or wireless access points, benefit from firmware continuity without the risk of an accidental lapse.

Activation and delivery

FC-10-S24GF-314-02-36 is an electronic license delivered worldwide. After order confirmation, Fortinet issues a license key to the registered account email. You activate by logging into the Fortinet Support Portal and attaching the contract to your switch’s serial number; coverage starts from the activation date. There is no physical shipment and no regional restriction. DataCenter360.ca processes orders and can assist with portal registration if needed.

One service vs the bundle

Buying FortiCare Essential as a standalone 3-year renewal lets you hold the coverage tier decision separately from hardware decisions. The table below compares Essential to Premium and Elite so you can assess whether to upgrade at this renewal point.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Purchasing a 3-year contract here locks in authorized coverage for the full term in a single transaction. Customers who previously renewed annually often move to the 3-year term after confirming the switch will remain in service through a capital planning cycle. If you have a mix of switches at different expiry dates and want help synchronizing them to a common renewal date, reach out before ordering.

Frequently asked questions