Fortinet FortiSwitch 148E FortiCare Premium 1-Year (FC-10-S148E-247-02-12)

SKU: FC-10-S148E-247-02-12

Original price was: CAD$129.13.Current price is: CAD$121.06.

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FortiCare Premium 1-Year (FC-10-S148E-247-02-12) for the FortiSwitch 148E, an annual support contract covering 24×7 access, a 1-hour priority-1 response SLA, and advance hardware replacement for 48-port access switch deployments.
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Product description

The FS-148E fits distribution-layer and access-layer roles in mid-sized offices — 48 GE ports with uplink flexibility for connecting to a core switch or router. When that switch is running IP phones or workstations, a lapse in support coverage becomes visible fast. FC-10-S148E-247-02-12 keeps the FS-148E backed by a FortiCare Premium contract for one year, with a documented escalation path and advance replacement on standby if the hardware fails.

What FortiCare Premium Covers

The contract provides 24×7 telephone and web support, a 1-hour response SLA for priority-1 incidents, and advance hardware replacement for the year. With advance replacement, Fortinet ships a new FS-148E before you return the failed unit, so downtime is limited to receiving and cabling the replacement. The contract also includes access to firmware updates and the Fortinet support portal through to the expiry date.

FortiCare Tier Comparison

Feature Essential Premium Elite
Critical issue response (P1) Next business day 1 hour (24×7) 15 minutes (24×7)
Telephone support Business hours 24×7 24×7
Hardware advance replacement
Priority RMA add-on eligibility Included
Firmware, tools & support portal
Extended LTS & monitoring portal FortiGate only

FC-10-S148E-247-02-12 is a FortiCare Premium contract. The table above shows how Essential, Premium, and Elite differ for FortiSwitch models. Premium is the standard choice for production access switches where 24×7 support and advance replacement are baseline requirements.

Who Needs This Contract

IT teams running the FS-148E in active production — whether in an office distribution stack, a campus access layer, or a branch with a lean support headcount — benefit from the Premium SLA. Organizations that need to meet internal uptime commitments or MSP customer SLAs rely on the 1-hour P1 response and advance replacement rather than the next-business-day timeline that Essential provides.

Activation and Delivery

This is an electronic license. DataCenter360.ca delivers the license key within 0-1 business days of your order. Register it in the Fortinet support portal against the FS-148E serial number, or via your FortiGate if the switch runs under FortiLink management. Coverage begins on the activation date and runs for one year from that point.

Choosing the Right Term

The 1-year term suits annual budget cycles and initial deployments. FortiCare Essential (FC-10-S148E-314-02-12) is the lighter-tier option for environments where 24×7 telephone access and advance replacement are not required. For longer-term coverage on the FS-148E, check availability of multi-year contracts at time of order.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner offering FortiCare licenses with same-day electronic delivery. If you need to confirm which FortiCare tier fits your support model before ordering, or want to bundle the contract with hardware procurement, contact us directly.

What is the FortiSwitch 148E and what does it support?
The FS-148E is a 48-port GE Secure Access switch with uplink ports for connecting to aggregation or core layers. It is designed for campus access deployments and integrates with FortiGate via FortiLink for centralized management.
Does FortiCare Premium include advance hardware replacement for the FS-148E?
Yes. FortiCare Premium includes advance hardware replacement: Fortinet ships a replacement FS-148E before you return the failed unit. This is not included in the FortiCare Essential tier.
Is Priority RMA available as an add-on to this contract?
Yes. FortiCare Premium contracts are eligible for the Priority Next-Day RMA add-on (FC-10-S148E-210-02-12), which accelerates advance replacement to the next calendar day. Essential contracts do not qualify for this add-on.
How does FortiCare interact with FortiLink management?
When the FS-148E is managed via FortiLink from a FortiGate, the FortiCare contract is still registered directly to the switch’s serial number in the Fortinet support portal. FortiLink does not change coverage scope; it only changes the management interface used to configure the switch.
When does coverage start on this contract?
Coverage begins on the date you activate the license key in the Fortinet support portal, not the purchase date. This gives you flexibility to stage purchases ahead of a deployment window without losing coverage time.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-148E

Product Type

Product Group

End of Order Date (EOO)

2025-03-13

Last Service Extension Date (LSED)

2029-03-13

End of Support Date (EOS)

2030-03-13

Product Family

FortiSwitch

MPN

FC-10-S148E-247-02-12

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