Fortinet FortiSwitch 224D-FPOE Next Calendar Day Priority RMA, 1-Year (FC-10-W0226-210-02-12)

Getting a replacement switch delivered the next business day instead of waiting several days changes the math on how you plan for hardware failures. The FortiSwitch 224D-FPOE Next Calendar Day Priority RMA, 1-Year (FC-10-W0226-210-02-12) covers exactly that: when an FS-224D-FPOE fails and the RMA is confirmed, Fortinet ships a replacement unit so it arrives the following business day. Requires active FortiCare Premium or Elite.

What Next Calendar Day Priority RMA Covers

The -210- Priority RMA contract changes the default hardware replacement timeline for the FortiSwitch 224D-FPOE. Standard hardware support can take several business days to process and ship a unit; Next Calendar Day ships the replacement the next business day after RMA confirmation — reducing downtime from days to one overnight cycle.

Where this service fits within the FortiCare support tier structure:

Who Buys This

Network administrators running the FS-224D-FPOE in access-layer deployments where the 24 PoE+ ports feed IP phones, cameras, or wireless access points. The 224D-FPOE is a D-series model, often found in branch and campus environments deployed before the F-series refresh. Keeping it under Priority RMA avoids the cost of pre-staging a spare unit while still meeting a defined response timeline.

It also suits IT managers overseeing distributed sites where local spares aren’t stocked: a confirmed next-day delivery is more predictable than depending on what’s available at a local supplier under time pressure.

Activation and Delivery

This is an electronic service contract, delivered within 0-1 business days of purchase. Activate it through the Fortinet Support Portal (support.fortinet.com) by linking it to the registered serial number of your FortiSwitch 224D-FPOE. The one-year term begins from the registration date.

This contract requires an active FortiCare Premium or FortiCare Elite subscription on the same serial number. The -210- Priority RMA is an add-on service — FortiCare Essential does not qualify as the base tier for Priority RMA.

Next Calendar Day vs. Other RMA Tiers

Priority RMA for the FS-224D-FPOE is available in multiple tiers: Next Calendar Day (-210-), 4-Hour Hardware Delivery (-211-), 4-Hour Hardware and On-Site Engineer (-212-), and Secure RMA (-301-). The -210- tier is the most cost-effective Priority RMA option: faster than standard support, more affordable than the 4-hour tiers. For environments where an overnight delivery window is acceptable, this is typically the right balance of cost and response time.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner based in Ontario, Canada, with customers across Canada and internationally. We source and process Fortinet service contracts including Priority RMA add-ons for supported switch models. FC-10-W0226-210-02-12 delivers electronically in 0-1 business days. Contact us if you want to confirm support eligibility for your FS-224D-FPOE serial number before purchasing.

Frequently Asked Questions