Fortinet FortiSwitch 224D FPOE FortiCare Essential Support for FortiSwitch, 5-Year (FC-10-W0226-314-02-60)

SKU: FC-10-W0226-314-02-60

Original price was: CAD$560.02.Current price is: CAD$466.69.

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FC-10-W0226-314-02-60 is the 5-Year FortiCare Essential renewal contract for the FortiSwitch 224D-FPOE, providing firmware updates, online tools, asset portal access, and return-and-replace hardware RMA across five continuous years with a single worldwide electronic purchase.
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Product description

A FortiSwitch 224D-FPOE installed in a stable campus access or branch IDF closet can easily remain in service for a full 5-year support cycle. FC-10-W0226-314-02-60 covers that entire horizon with one renewal purchase, keeping the FS-224D-FPOE under active FortiCare Essential coverage from activation through year five. This is a renewal-only contract and is not available with an initial hardware purchase.

What it covers

FortiCare Essential for the FS-224D-FPOE delivers Fortinet’s baseline support entitlements across the full 5-year term. Included throughout are firmware updates and security patches, access to Fortinet’s online knowledge base and documentation library, and asset lifecycle management via the FortiCare portal. Hardware RMA is provided on a return-and-replace basis: Fortinet ships a replacement unit after receiving the failed FS-224D-FPOE. Critical-issue response is next business day for the entire contract period. This tier does not include telephone support, advance hardware replacement, or access to the Elite monitoring portal.

Who needs it

Organizations with FS-224D-FPOE switches in fixed infrastructure roles, where the hardware is not expected to be relocated or replaced within five years, are the primary buyers for this contract. IT teams that handle FortiSwitch troubleshooting in-house, operate within next-business-day response tolerances, and want to eliminate recurring annual renewal tasks benefit most from a 5-year commitment. This is a renewal-only SKU; the FS-224D-FPOE must already hold or have recently held an active FortiCare contract before this term is applied.

Activation & delivery

Fortinet delivers the license key by email after the order is processed, typically within one business day. No physical product ships. Register the key in FortiCloud at support.fortinet.com or through the FortiLink-managed switch asset in FortiGate. The 60-month term begins on activation and applies globally to wherever your FS-224D-FPOE is installed. Store the license key and confirmation email in your asset records for future renewal planning.

One service vs the bundle

Essential provides firmware currency and return-and-replace RMA for the entire 5-year term. Premium and Elite add telephone TAC access and advance replacement, where a unit ships to you before the failed switch is returned. For teams managing the FS-224D-FPOE through FortiLink with in-house expertise and no telephone SLA requirement, Essential covers the necessary obligations. If your environment demands faster hardware swap times or direct Fortinet phone access, evaluate FortiCare Premium before committing to a 5-year Essential term.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering electronic delivery on FortiCare contracts to customers worldwide. A 5-year Essential term fixes your FortiSwitch 224D-FPOE support cost for the longest available renewal horizon, simplifying multi-year IT budget planning and eliminating four additional procurement cycles compared to annual renewals. The license key arrives by email with no physical fulfillment delay, and coverage applies globally from the activation date.

Frequently asked questions

Can I purchase FC-10-W0226-314-02-60 alongside a new FortiSwitch 224D-FPOE?
No. This is a renewal-only contract. It must be applied to an FS-224D-FPOE that already holds or recently held an active FortiCare support entitlement. New units include an initial support contract; this SKU covers the renewal period that follows.
What RMA service does FortiCare Essential include compared to Premium?
Essential includes return-and-replace RMA throughout the 5-year term: you ship the failed FS-224D-FPOE to Fortinet and a replacement is sent after Fortinet receives the unit. FortiCare Premium provides advance replacement, dispatching a unit to you before the faulty hardware is returned. Optional Priority RMA add-ons are available at both tiers, but advance replacement as a standard feature begins at Premium.
How is FC-10-W0226-314-02-60 delivered after purchase?
Fortinet sends the license key by email. There is no physical shipment. Activate the contract by registering the key in FortiCloud at support.fortinet.com or through the FortiLink-managed switch asset in FortiGate. The 60-month term begins on activation and applies globally to wherever your FS-224D-FPOE is installed.
Does FortiCare Essential include telephone support during the 5-year term?
No. Essential does not include direct telephone access to Fortinet TAC at any point during the contract. Support is conducted through the online portal, knowledge base, and technical documentation. If telephone escalation is required, FortiCare Premium or Elite is the appropriate tier.
What happens at the end of the 5-year term?
When the 60-month contract expires, FortiCare coverage for the FS-224D-FPOE lapses unless renewed. Fortinet notifies registered asset owners before expiry. You can renew with another Essential term (1, 3, or 5 years) or move to a higher tier. Allowing coverage to lapse means firmware updates, RMA entitlement, and portal access are no longer available for that unit.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-224D-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W0226-314-02-60

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