Fortinet FortiSwitch-224E-POE FortiCare Premium, 1-Year (FC-10-W0301-247-02-12)

The FortiSwitch-224E-POE powers up to 12 connected devices through its PoE ports at a combined 180W budget, making it a practical access-layer choice for offices deploying IP phones, cameras, or wireless APs through a single managed switch. FC-10-W0301-247-02-12 keeps a 1-year FortiCare Premium contract active on the unit, meaning TAC support and hardware replacement are available from day one of deployment.

What FortiCare Premium Covers

FortiCare Premium provides 24×7 telephone access to Fortinet’s TAC team, priority queue handling, next-business-day hardware replacement under the RMA program, and ongoing access to firmware updates and the Fortinet Support Portal. For the FS-224E-POE specifically, prompt replacement matters more than on a non-PoE switch because a failed unit disrupts both data connectivity and power delivery to attached devices. Premium ensures that if the hardware fails, a replacement is on the way the next business day.

This contract covers the Premium tier. See how it compares to Essential and Elite below.

Who Buys a 1-Year Contract

Annual terms work for organizations that review support contracts on a 12-month budget cycle, for newly deployed units where a longer commitment is premature, or for environments where the hardware is expected to be upgraded within the next one to two years. They also serve as a practical option when a lapsed contract needs to be reinstated without committing to a multi-year term up front.

Activation and Delivery

FC-10-W0301-247-02-12 ships as a digital entitlement. After the order clears, DataCenter360.ca delivers the license key by email, typically within one business day. Register the key against the FS-224E-POE serial number through the Fortinet Support Portal and coverage activates from that date. The contract works in any country; no import procedures or regional licensing restrictions apply.

Extending Coverage or Adjusting Tier

If annual renewals are inconvenient, the same FortiCare Premium coverage is available in 3-year (FC-10-W0301-247-02-36) and 5-year (FC-10-W0301-247-02-60) terms. For sites where 24×7 phone support is not required but firmware access and next-day RMA are, FortiCare Essential (FC-10-W0301-314-02-12) provides those features at a lower price.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell and register support contracts for any Fortinet product, including the FortiSwitch-224E-POE. We serve customers across all time zones and can handle multi-unit orders with a single purchase order. If you manage a mix of PoE and non-PoE FortiSwitches and want contracts aligned to a common expiry, reach out to discuss co-termination before you order.