Fortinet FortiSwitch 248D FortiCare Essential Support for FortiSwitch, 3-Year (FC-10-W248D-314-02-36)

SKU: FC-10-W248D-314-02-36

Original price was: CAD$323.17.Current price is: CAD$269.32.

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FC-10-W248D-314-02-36 is a 3-year FortiCare Essential renewal for the FortiSwitch 248D (FS-248D), providing next-business-day critical response, return-and-replace RMA, and firmware updates for three consecutive years; available for renewal only, not with new hardware purchase.
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Product description

Renewing FortiSwitch 248D support one year at a time means logging a purchase order, processing a renewal key, and updating asset records every 12 months. A 3-year term under FC-10-W248D-314-02-36 consolidates three of those cycles into one transaction, reducing administrative overhead while spreading the cost across a predictable multi-year period. For access-layer switches in stable deployments, a 3-year Essential contract aligns support coverage with typical refresh and budget planning horizons.

What it covers

FortiCare Essential for the FortiSwitch 248D covers next-business-day response for critical issues raised through the Fortinet Support portal, return-and-replace hardware RMA, firmware updates, and access to Fortinet’s online tools and asset management portal for the full 3-year term. Telephone support, advance hardware replacement, and the Priority RMA add-on are not part of the Essential tier. The comparison below shows how Essential sits relative to Premium and Elite.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs it

A 3-year Essential renewal is a practical fit for IT teams managing the FS-248D in access-layer roles where next-business-day response is acceptable and budget planning spans multiple years. Organizations with a standard 3-year hardware lifecycle, or those consolidating support renewals across a fleet of switches into aligned expiry dates, benefit from reducing annual renewal touchpoints. Teams that need phone support or advance RMA should evaluate the Premium tier.

Activation & delivery

Purchase confirmation triggers an electronic license key sent to the email on the order. No physical delivery is required. Register the key at support.fortinet.com under the FS-248D serial number and the 3-year term activates immediately. The license is delivered worldwide with no regional restriction, making it suitable for globally distributed network infrastructure.

One service vs the bundle

FC-10-W248D-314-02-36 is a standalone renewal contract, not a bundle with the FortiSwitch 248D hardware. Fortinet designates this SKU as renewal-only: it can be applied to an FS-248D already registered in the Fortinet Support portal, but it cannot be ordered alongside a new unit at the time of purchase. If a switch is approaching the end of its factory warranty, this 3-year renewal is the correct mechanism to extend coverage without buying new hardware.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Choosing a 3-year term through FC-10-W248D-314-02-36 cuts your renewal administration from three annual events to one, which is particularly useful for network teams managing multiple access switches across a site. Contact us if you need a quote covering several FS-248D units with aligned expiry dates, or place the order online for immediate electronic delivery.

Frequently asked questions

Can the 3-year term be purchased at the same time as new FortiSwitch 248D hardware?
No. FC-10-W248D-314-02-36 is a renewal-only SKU. It must be applied to an FS-248D that is already in service and registered in the Fortinet Support portal. It cannot be ordered with a new hardware purchase.
When does the 3-year term start — at purchase or at activation?
The term starts when you register the license key at support.fortinet.com against your FS-248D serial number. If your existing support has remaining time, check with Fortinet support about stacking or co-termination options before activating.
What RMA process applies under FortiCare Essential?
Essential-tier RMA is return-and-replace. You ship the defective FortiSwitch 248D to Fortinet and a replacement unit is dispatched after receipt. Advance replacement, where the replacement ships before you return the defective unit, requires FortiCare Premium or Elite.
Does a 3-year Essential contract include telephone support?
No. FortiCare Essential covers portal-based case submission only. Telephone support is available on FortiCare Premium and Elite tiers. If your team needs direct phone access to Fortinet engineers, upgrade to the Premium tier.
Can I upgrade from Essential to Premium partway through the 3-year term?
Fortinet allows tier upgrades during an active support period. Contact DataCenter360.ca or Fortinet directly for co-termination pricing that aligns the upgraded contract to your existing Essential expiry date.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-248D

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W248D-314-02-36

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