Original price was: CAD$1,114.85.CAD$899.08Current price is: CAD$899.08.
Authorized Partner for United States (US)A five-year FortiCare Premium contract reflects a straightforward calculus: if the FortiSwitch-248D is staying in the rack, locking in premium support for the full period costs less per year than renewing annually, and eliminates the risk of a lapse in coverage. The FortiSwitch-248D FortiCare Premium 5-Year contract (FC-10-W248D-247-02-60) delivers 24/7 phone access to Fortinet engineers, a one-hour response commitment for P1 events, and next-business-day advance hardware replacement for five years from activation. For switches embedded in core access-layer infrastructure, that continuity matters.
FortiCare Premium is Fortinet’s mid-tier support contract, designed for switches and devices that operate in environments where downtime has a real cost. Covered under this 5-Year agreement for the FortiSwitch-248D:
FortiCare Premium is appropriate for any 48-port managed switch in a production environment where unplanned downtime affects end users, branch connectivity, or Security Fabric visibility. Common scenarios include:
This is an electronic license. After your order is processed, DataCenter360.ca delivers the contract registration details within one business day. You activate the contract in Fortinet’s support portal (support.fortinet.com) using your FortiSwitch-248D serial number. No physical shipment. The contract term starts from the activation date, so you control when the 5 years clock begins. If your switch already has an active support contract, this renewal can be queued to begin at the existing contract’s end date.
This product is FortiCare Premium. Here’s how the three tiers compare for FortiSwitch devices:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response time | Next business day | 1 hour | 15 minutes |
| Non-critical response time | Next business day | Next business day | 2 business hours |
| Telephone support | — | ✓ | ✓ |
| Hardware replacement (RMA) | Return & replace | Advance replacement | Advance replacement |
| Priority/Secure RMA add-on eligible | — | ✓ | ✓ |
| Firmware, security patches & portal | ✓ | ✓ | ✓ |
Note: Extended LTS and device insights portal are available for FortiGate only, not applicable to FortiSwitch.
FortiCare Essential (FortiCare Essential -314- SKU) covers return-and-replace hardware warranty, firmware downloads, and web-portal-only support during business hours. It’s adequate for lower-priority switches in non-critical roles. Premium adds 24/7 telephone access, a one-hour P1 response, and advance hardware replacement, which means your replacement unit is shipped before you return the failed hardware. For any switch handling production traffic or serving as a FortiLink access layer, Premium is the more practical choice.
DataCenter360.ca is an authorized Fortinet Select Partner offering FortiSwitch support contracts with electronic delivery worldwide. This 5-Year FortiCare Premium contract for the FortiSwitch-248D is fulfilled within one business day and activated directly in Fortinet’s portal. If you’re aligning contract end dates across a multi-switch deployment or need to register against a specific FortiLink-managed FortiGate, contact us and we’ll walk you through the process.
It provides 24/7 telephone and web support from Fortinet’s TAC team, with a one-hour response commitment for critical P1 issues. Hardware coverage includes next-business-day advance replacement (the replacement ships before you return the failed unit). The contract also covers firmware updates, security patches, and access to Fortinet’s asset management portal for the full 5 years.
Essential covers web-only support during business hours, return-and-replace hardware warranty, and firmware access. Premium adds 24/7 telephone support, a one-hour critical-issue response, and advance hardware replacement (unit shipped before you return the failed switch). For production environments, the advance replacement alone typically justifies the difference in cost.
The contract term begins on the date you activate it in Fortinet’s support portal using your FortiSwitch-248D serial number. If your switch already has active coverage, you can queue this contract to start at the end of the existing term. DataCenter360.ca delivers the registration details electronically within one business day of your order.
Yes. FortiCare Premium applies to the physical FortiSwitch-248D hardware regardless of how it’s managed. FortiLink management through a FortiGate does not affect the support contract. The switch remains independently registered in Fortinet’s support portal, and your TAC case history is tied to the switch’s serial number.
Yes. FortiCare Premium makes the FortiSwitch-248D eligible for both Priority RMA (4-hour hardware delivery or onsite engineer) and Secure RMA (secure component handling with data destruction). These are separate add-on SKUs purchased in addition to the FortiCare Premium contract. Contact DataCenter360.ca if you need those services alongside this contract.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-248D |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W248D-247-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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