Original price was: CAD$1,499.80.CAD$1,209.51Current price is: CAD$1,209.51.
United States (US) Authorized DistributorA 3-year 4-Hour Hardware Delivery term means your FortiSwitch 424E-FPOE stays protected under Fortinet’s fastest hardware-only RMA tier through most of a typical network refresh cycle. The FC-10-S424F-211-02-36 locks in that 4-hour replacement window without needing annual renewal conversations.
The FC-10-S424F-211 service code activates 4-Hour Hardware Delivery Priority RMA on the FortiSwitch 424E-FPOE for a 3-year term. Upon Fortinet confirming a hardware failure, they dispatch a replacement unit targeting delivery within 4 hours of case validation. Coverage includes the full advance-replacement model — the replacement ships before your failed unit returns, so PoE endpoints can be restored faster.
Organizations where a 4-hour outage on the FortiSwitch 424E-FPOE has clear operational cost. Data center access layers with PoE-powered infrastructure, healthcare facilities where network devices support patient monitoring systems, or retail chains where the switch underpins point-of-sale and security simultaneously. The 424E-FPOE’s 48 PoE ports mean a single hardware failure removes coverage from a dense device cluster — 4-hour replacement narrows that exposure significantly versus next-day options.
This is an electronically delivered service contract. DataCenter360.ca sends your activation details by email within one business day of purchase. Register the entitlement against the FortiSwitch 424E-FPOE’s serial number in Fortinet’s support portal, and 4-Hour Hardware Delivery Priority RMA activates immediately. No hardware ships at purchase — replacement logistics begin only when Fortinet validates a hardware failure under the active contract.
4-Hour Hardware Delivery Priority RMA requires an active FortiCare Premium or Elite subscription on the FortiSwitch 424E-FPOE. The table below shows how this add-on fits within the FortiCare support tiers.
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca handles FortiCare contracts for customers who want clean, multi-year coverage without annual re-procurement. The FC-10-S424F-211-02-36 delivers electronically within one business day of purchase — no hardware ships until a failure occurs and Fortinet initiates the replacement.
When Fortinet confirms a hardware failure on your FortiSwitch 424E-FPOE, a replacement unit is dispatched with the goal of arriving at your site within 4 hours. This is an advance-replacement service — the new unit ships first, then you return the defective hardware. The 4-hour window provides significantly faster recovery compared to Next Calendar Day delivery, which is appropriate when any extended downtime is unacceptable.
Yes. 4-Hour Hardware Delivery Priority RMA is an add-on that requires the FortiSwitch 424E-FPOE to be on FortiCare Premium or Elite. If your current contract is FortiCare Essential, or the switch has no active FortiCare, you’ll need to upgrade to Premium or Elite before this Priority RMA entitlement can activate.
DataCenter360.ca delivers your activation key by email within one business day of your order. Log into support.fortinet.com, navigate to the FortiSwitch 424E-FPOE’s serial number, and register the contract. The 3-year 4-Hour Hardware Delivery entitlement activates immediately and runs for the full term.
Both services use the advance-replacement model — a new unit ships before your failed unit returns. The difference is delivery speed: Next Calendar Day targets arrival by the following business morning, while 4-Hour Hardware Delivery aims to have the replacement at your site within 4 hours of Fortinet confirming the failure. The 4-hour option is appropriate for environments where even overnight downtime has significant operational or financial impact.
The service contract itself (FC-10-S424F-211-02-36) is available worldwide and delivers electronically. However, the 4-hour hardware delivery commitment depends on Fortinet’s parts depot locations relative to your site. Check Fortinet’s regional support pages or contact us to confirm 4-hour delivery availability for your specific location before purchasing.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-424E-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S424F-211-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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