Fortinet FortiSwitch 448E Next Calendar Day Priority RMA, 1-Year (FC-10-S448N-210-02-12)

SKU: FC-10-S448N-210-02-12

Original price was: CAD$357.45.Current price is: CAD$288.26.

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The FC-10-S448N-210-02-12 is a 1-year Next Calendar Day Delivery Priority RMA add-on for the FortiSwitch 448E. When hardware fails, Fortinet ships a replacement unit for arrival by end of the following calendar day. Requires FortiCare Premium or Elite.
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Product description

Running 48 ports of campus-switching infrastructure without a spare unit is a calculated risk. The FC-10-S448N-210-02-12 manages that risk by adding Next Calendar Day Delivery Priority RMA to the FortiSwitch 448E for one year. If hardware fails, Fortinet ships a replacement unit and gets it to your location by end of the next calendar day. This is not standard back-to-base RMA: the courier delivers before Fortinet receives the defective unit, so your team has hardware in hand within one calendar day of the case being confirmed.

What This Service Covers

The Next Calendar Day Priority RMA add-on guarantees that when a FortiSwitch 448E failure is confirmed with Fortinet support, a courier ships a replacement unit for delivery by end of the following calendar day. Coverage applies seven days a week, including weekends and public holidays, so a Friday evening failure does not push resolution to Monday. This contract supplements FortiCare Premium or Elite; it cannot be added to FortiCare Essential.

Who Benefits from This Level of Coverage

Access-layer switches with 48 ports serve a lot of endpoints. A failure at the distribution or access edge can affect entire VLANs or floors. Next Calendar Day delivery suits organizations with enough technical staff to handle physical installation but where waiting several business days for standard RMA is unacceptable. It is a cost-effective middle ground between standard RMA and the faster four-hour courier options.

Activation and Delivery

FC-10-S448N-210-02-12 is an electronic service contract delivered within 0–1 business days of purchase. Activation is completed through the Fortinet Support Portal by registering the contract against the FortiSwitch 448E serial number. The contract takes effect immediately on registration and runs for 12 months from that date.

FortiCare Support Tiers and Priority RMA Eligibility

Priority RMA is an add-on for FortiCare Premium and Elite customers. The table below compares the RMA and support levels available for the FortiSwitch 448E across all FortiCare tiers.

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with authorized reseller status in Canada and worldwide. We stock the full range of FortiSwitch 448E RMA contracts, including the 3-year and 5-year terms of this service. Electronic delivery is typically processed the same business day. If you need to pair this with FortiCare Premium for the same switch, we can source both in a single order.

What does Next Calendar Day Delivery Priority RMA mean for the FortiSwitch 448E?

When Fortinet confirms a hardware failure on your FS-448E, they ship a replacement unit via courier for delivery by end of the next calendar day. This applies on weekdays, weekends, and holidays. The replacement unit ships before Fortinet receives the defective one, so your team has hardware in hand without delay.

Does this service require an existing FortiCare contract?

Yes. FC-10-S448N-210-02-12 is an add-on to FortiCare Premium or FortiCare Elite. FortiCare Essential customers are not eligible for Priority RMA. If your FortiSwitch 448E only has Essential coverage, you will need to upgrade to Premium first.

Does the coverage apply on weekends and holidays?

Yes. Priority RMA delivery covers all seven days of the week, including public holidays, subject to country-level availability. Fortinet’s courier network operates outside standard business hours to meet next-calendar-day commitments. Verify availability for your country on Fortinet’s service availability page.

How do I open an RMA case if my FortiSwitch 448E fails?

Log in to the Fortinet Support Portal, open a support case, and identify the failure as a hardware fault. Fortinet’s team will diagnose the issue and, if hardware replacement is confirmed, trigger the Priority RMA dispatch. Having the switch serial number and contract number on hand speeds up case handling.

Can I move to 4-hour delivery coverage if my requirements change?

The Next Calendar Day option is a separate contract from the 4-hour delivery options. To move to a faster tier you would need to let the current contract expire or explore amendment options with Fortinet. If your environment demands sub-four-hour hardware replacement from the start, consider FC-10-S448N-211-02-12 instead. DataCenter360.ca stocks all Priority RMA tiers for the FortiSwitch 448E.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-448E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S448N-210-02-12

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