Fortinet FortiSwitch-524D-FPOE FortiCare Premium, 1-Year (FC-10-W0505-247-02-12)

SKU: FC-10-W0505-247-02-12

Original price was: CAD$642.77.Current price is: CAD$518.36.

Save:19%You save CAD$87.10
FortiSwitch-524D-FPOE FortiCare Premium 1-Year (FC-10-W0505-247-02-12) — 24×7 TAC, 1-hour critical-issue response, and advance hardware replacement for your 24-port full PoE managed switch, delivered electronically to any country.
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Product description

The FortiSwitch-524D-FPOE adds full PoE+ capability to the 24-port 524D platform, making it the natural choice where access points, IP phones, and cameras share the same distribution switch. Protecting that deployment with FortiCare Premium (FC-10-W0505-247-02-12) means 24×7 TAC access, 1-hour critical response, and advance hardware replacement are available whenever you need them across the 1-year term.

What This Contract Covers

FortiCare Premium for the FortiSwitch-524D-FPOE provides Fortinet TAC support by phone and web, around the clock, with a committed 1-hour response on Severity 1 incidents. If the switch fails, a replacement unit ships to your location before you return the faulty hardware. The contract also keeps the device eligible for the Priority (Improved) RMA add-on and ensures ongoing access to FortiSwitchOS firmware updates and the Fortinet support portal throughout the term.

FortiCare Tier Comparison

This product provides FortiCare Premium coverage. See how it compares to the other two tiers.

Feature Essential Premium Elite
24×7 telephone support
Critical-issue response Next business day 1 hour 15 minutes
Hardware RMA type Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates & support portal
Device insights & monitoring portal FortiGate only

Why Premium Matters on a PoE Switch

A PoE switch that powers endpoint devices adds a layer of operational risk: if the switch goes down, all PoE-dependent endpoints go dark. That makes a 1-hour TAC SLA and advance RMA meaningfully more valuable than next-business-day Essential coverage. Campus security teams running cameras or access control readers, and VoIP deployments relying on PoE phones, are the primary buyers of Premium contracts on PoE models like the 524D-FPOE.

Activation and Delivery

The entitlement arrives electronically within 0-1 business days of purchase. Register it at support.fortinet.com against the FortiSwitch-524D-FPOE serial number. Coverage activates on the registration date and is logged in the Fortinet asset portal. No physical delivery is involved, and the contract is usable in any country.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with the FortiSwitch-524D-FPOE FortiCare Premium 1-Year (FC-10-W0505-247-02-12) in stock. The contract is sourced through Fortinet’s official distribution channel, ensuring it is recognized by TAC immediately on activation. Electronic delivery is typically completed within one business day.

Is FC-10-W0505-247-02-12 specific to the FS-524D-FPOE only?
Yes. The model code W0505 maps to the FortiSwitch-524D-FPOE specifically. The non-POE 524D (W0524) and other 524-series variants each have their own FortiCare SKUs. Match the contract to the exact hardware model you own.

Does this contract cover PoE port failures specifically?
FortiCare covers the switch as a whole unit. If PoE ports fail due to a hardware defect or firmware issue, the TAC team assists with troubleshooting, and the RMA process applies if hardware replacement is needed.

Can I add Priority RMA to this contract later?
Yes. FortiCare Premium qualifies the device for the Priority (Improved) RMA add-on, which can be purchased separately for the same term. Priority RMA provides faster depot logistics — typically next-flight-out — for tighter replacement windows.

What is the difference between FortiCare Premium and Elite for this model?
Elite provides a 15-minute critical response compared to 1 hour for Premium, and includes a device monitoring portal — though that portal applies to FortiGate only, not FortiSwitch. For this switch, Premium delivers the most practical value relative to cost.

Does this license work outside Canada?
Yes. FortiCare service contracts are globally valid. This license is delivered electronically and can be activated on a FortiSwitch-524D-FPOE in any country, with TAC support provided through Fortinet’s regional centers.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-524D-FPOE

Product Type

Product Group

End of Order Date (EOO)

2024-09-12

Last Service Extension Date (LSED)

2028-09-12

End of Support Date (EOS)

2029-09-12

Product Family

FortiSwitch

MPN

FC-10-W0505-247-02-12

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