Fortinet FortiSwitch 548D-FPOE 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-W0501-211-02-36)

SKU: FC-10-W0501-211-02-36

Original price was: CAD$2,751.06.Current price is: CAD$2,194.99.

Save:20%You save CAD$389.30
FortiSwitch 548D-FPOE 4-Hour Hardware Delivery Priority RMA Service, 3-Year (FC-10-W0501-211-02-36) provides 3 full years of 4-hour hardware replacement coverage for the FS-548D-FPOE, matching a standard switch refresh cycle.
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Product description

Planning three years of switch coverage upfront simplifies renewals and locks in support costs. The FC-10-W0501-211-02-36 is a 3-year 4-Hour Hardware Delivery Priority RMA contract for the FortiSwitch 548D-FPOE. It means that at any point during those three years, a hardware failure triggers advanced replacement with 4-hour delivery, giving your site a predictable recovery window without chasing an annual renewal each year.

What 4-Hour Hardware Delivery Priority RMA Covers

Service code -211- is a Priority RMA add-on requiring FortiCare Premium or FortiCare Elite active on the same device. When the FS-548D-FPOE fails, you open a support case, Fortinet validates the fault, and a replacement unit is dispatched with 4-hour delivery in supported regions. This is advanced replacement: the new unit arrives before you return the defective one. A 3-year term covers the switch through a standard refresh cycle without interruption.

The FortiSwitch 548D-FPOE packs 48 GE PoE ports and 4 SFP+ uplinks into a 1U form factor, with up to 370W of PoE to power access devices across a floor or building. At this port count, having 4-hour RMA lined up keeps the recovery window tight and predictable.

FortiCare Support Tiers

4-Hour Priority RMA is only available under FortiCare Premium or Elite. The table below shows how the tiers compare for hardware support:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who This Is For

IT teams managing campus access or distribution switches on a 3-year budget cycle find this contract matches their planning horizon. It works well as a co-termination with 3-year FortiCare Premium contracts and avoids the administrative overhead of managing annual renewals per device. Organizations in healthcare, financial services, or higher education with formal uptime SLAs also prefer fixed 3-year RMA terms for audit and compliance documentation.

Activation and Delivery

FC-10-W0501-211-02-36 is an electronic license, delivered within 0 to 1 business days. Register it on support.fortinet.com against your FS-548D-FPOE serial number. The 3-year term starts on activation. Co-terminating with your FortiCare Premium contract is recommended for clean contract management.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP stocking the full range of FortiSwitch RMA and FortiCare contracts. We sell worldwide with electronic delivery and no shipping delay. Whether you are covering one switch or a fleet of FS-548D-FPOE units across multiple sites, we can quote multi-unit or bundled contracts. Order online or send us a request for quote.

Why choose a 3-year 4-Hour RMA over three separate 1-year contracts?

A 3-year term avoids three separate renewal transactions and usually offers a better per-year cost. It also ensures there is no accidental coverage lapse between years, which can happen when annual renewals are delayed by procurement cycles.

Is FortiCare Premium required to activate this contract?

Yes. The -211- Priority RMA service is an add-on. You must have FortiCare Premium or Elite active on the FS-548D-FPOE before registering this contract. DataCenter360.ca can supply both in a single quote.

Is this available outside Canada?

Yes. This license is sold and delivered electronically worldwide. Physical 4-hour delivery availability depends on Fortinet’s regional coverage at the device’s registered location.

Is the replacement unit shipped before the failed unit is returned?

Yes. This is an advanced replacement contract. Fortinet ships the new FS-548D-FPOE before you return the defective unit. A prepaid return label comes with the replacement, and you typically have 10 to 15 business days to send back the failed switch.

What if I only need 1-year or 5-year coverage instead?

The same 4-Hour Hardware Delivery Priority RMA is available as a 1-year (FC-10-W0501-211-02-12) and a 5-year (FC-10-W0501-211-02-60) contract, both available through DataCenter360.ca.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-548D-FPOE

Product Type

Product Group

End of Order Date (EOO)

2026-07-29

Last Service Extension Date (LSED)

2030-07-29

End of Support Date (EOS)

2031-07-29

Product Family

FortiSwitch

MPN

FC-10-W0501-211-02-36

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