Original price was: CAD$521.58.CAD$434.65Current price is: CAD$434.65.
Keeping a FortiSwitch 624F in active support does not require a multi-year commitment. FC-10-624FN-314-02-12 is a one-year FortiCare Essential renewal that restores firmware access and return-and-replace RMA eligibility for a single annual cycle, giving procurement teams the flexibility to reassess coverage at each budget period without locking in long-term spend.
FortiCare Essential for the FortiSwitch 624F covers the fundamentals that keep a managed switch running without incident. During the one-year term, your switch remains eligible for all Fortinet firmware releases, giving you access to bug fixes, security patches, and platform improvements as they are published. The online asset portal and FortiCare web tools stay active, and if the hardware fails, Fortinet’s return-and-replace RMA process applies. Critical issues receive a next-business-day response from Fortinet’s TAC team.
What Essential does not include: direct telephone TAC access, advance hardware replacement, and priority RMA add-on eligibility. Those capabilities are available through FortiCare Premium or Elite.
This one-year term suits organizations that budget for network maintenance on an annual cycle and prefer not to pre-commit support spending beyond the current fiscal year. It is also the right choice when a FortiSwitch 624F is nearing the end of a longer support contract and needs a bridge renewal while longer-term infrastructure plans are still being finalized. Any organization worldwide that already owns the FS-624F hardware can renew with this SKU.
Note: FC-10-624FN-314-02-12 is a renewal contract and is not available at the time of initial hardware purchase.
This is an electronic license. After your order is confirmed, Fortinet generates an entitlement key that DataCenter360.ca delivers by email. You register the key against your FS-624F serial number in the Fortinet Support Portal, and the coverage period starts immediately. No physical shipment occurs. E-delivery works the same whether your switch is located in Canada, Europe, Asia, or anywhere else.
FC-10-624FN-314-02-12 covers FortiCare Essential technical support only. It does not include FortiGuard security intelligence subscriptions or any additional FortiSwitch-specific threat prevention services. If your team requires intrusion prevention or DNS filtering alongside technical support, those are separate line items. The table below shows where Essential sits relative to Premium and Elite across the key support dimensions.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
DataCenter360.ca is an authorized Fortinet Select Partner. Ordering FC-10-624FN-314-02-12 here means your entitlement is registered through Fortinet’s official channel, protecting the continuity of your switch’s support record. One-year renewals can be processed quickly, which is useful when a support lapse needs to be closed before an upcoming audit window. Contact us for volume pricing if you are renewing support across multiple FortiSwitch 624F units at the same time.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-624F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-624FN-314-02-12 |
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