Original price was: CAD$1,265.83.CAD$1,020.83Current price is: CAD$1,020.83.
United States (US) Authorized DistributorRunning 24 ports of full PoE at up to 1440W demands reliable hardware, and reliable hardware demands active support. The FC-10-624FF-247-02-12 adds one year of FortiCare Premium to the FortiSwitch 624F-FPOE, giving your team 24/7 access to Fortinet engineering, next-business-day hardware replacement, and uninterrupted firmware access. Whether you’re managing a single access switch or part of a larger FortiLink fabric, having the right support contract in place changes what a hardware failure costs.
FortiCare Premium is Fortinet’s production-grade support tier. On the FortiSwitch 624F-FPOE, the contract provides:
This product delivers FortiCare Premium for the FortiSwitch 624F-FPOE. The table below shows where Premium sits relative to the Essential and Elite tiers.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response | Business hours | 24/7 | 24/7 |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA type | Return & Replace | Next-business-day | Next-business-day |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware, tools & support portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
FC-10-624FF-247-02-12 is a fit for campus IT teams running the FortiSwitch 624F-FPOE in production access layers — particularly where PoE endpoints like IP phones, access points, or security cameras rely on the switch staying up. Organizations that have recently deployed the hardware and prefer a short initial commitment before evaluating a multi-year term will find the 1-year option practical.
This is a software license only; no hardware ships. After your order is processed, DataCenter360.ca sends the license key and registration steps to your order email, typically within the same business day. You register the key in the Fortinet Support Portal and attach it to the serial number of your FortiSwitch 624F-FPOE unit. Coverage activates immediately on registration.
The FortiCare Essential tier (SKU FC-10-624FF-314-02-12) covers business-hours support and standard return-and-replace RMA. For a production switch distributing 1440W across 24 PoE ports, the gap between “return and wait” and “next-business-day replacement” can mean hours of endpoint outages. FortiCare Premium closes that gap at a cost that typically pays for itself on the first hardware incident.
DataCenter360.ca is a Fortinet Select Partner with authorized access to the full FortiCare licensing catalog. The FC-10-624FF-247-02-12 is delivered electronically — no courier delay, no customs paperwork — and the license registers directly against your hardware in the Fortinet portal. We serve customers across Canada and worldwide. Reach out for volume pricing if you’re covering multiple switches in a campus deployment.
Yes. An active FortiCare Premium contract is required to download firmware from the Fortinet Support Portal. FC-10-624FF-247-02-12 covers 12 months of firmware access, including security patches and feature releases, from the activation date.
After Fortinet authorizes a return, a replacement unit ships so it arrives by the end of the next business day. You typically receive the new switch before returning the faulty one, keeping downtime on your PoE access layer to a minimum.
Yes. FortiCare Premium covers the switch itself regardless of management method. Fortinet’s support engineers are familiar with FortiLink topologies and can assist with both the switch and coordination with the FortiGate controller, though the FortiGate requires its own active contract.
Yes. Fortinet allows renewal after a lapse, though there may be a gap assessment or co-term adjustment. Contact DataCenter360.ca before purchasing to confirm the correct process for your unit’s registration history.
Each FortiCare contract ties to the serial number of one hardware unit. If you have multiple FortiSwitch 624F-FPOE units, each requires its own license. DataCenter360.ca can assist with multi-unit quoting if you need coverage for several switches in a campus deployment.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-624F-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-624FF-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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