Fortinet FortiSwitch 624F-FPOE Next Calendar Day Delivery Priority RMA, 1-Year (FC-10-624FF-210-02-12)

SKU: FC-10-624FF-210-02-12

Original price was: CAD$632.92.Current price is: CAD$510.42.

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FortiSwitch 624F-FPOE Next Calendar Day Delivery Priority RMA, 1-Year (FC-10-624FF-210-02-12) ensures a replacement FS-624F-FPOE unit arrives the next calendar day after confirmed hardware failure — keeping PoE-dependent devices back online with minimal disruption.
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Product description

A failed PoE switch takes down more than switching capacity — it cuts power to every device connected to it. For the FortiSwitch 624F-FPOE, that means access points, IP phones, cameras, and any other PoE-dependent endpoints go offline together. The FC-10-624FF-210-02-12 provides 1-year Next Calendar Day Delivery Priority RMA for the FS-624F-FPOE: when hardware failure is confirmed, Fortinet ships a replacement unit so it arrives the following calendar day.

What this service covers

The -210- Next Calendar Day Delivery service is Fortinet’s baseline Priority RMA tier. Under this contract, when an FS-624F-FPOE fails under an active support case, Fortinet dispatches a replacement unit for next-day delivery. This is advanced replacement — the new unit ships before the failed one is returned, reducing the window between failure and restoration. The 1-year term (FC-10-624FF-210-02-12) provides this coverage for a single annual cycle.

Who this is for

Next Calendar Day RMA is a fit for environments that need predictable hardware replacement without the overhead or cost of 4-hour dispatch. It’s common in mid-market enterprise networks, campus wiring closets, and education environments where an overnight replacement window is acceptable. If same-day replacement is a priority, consider the -211- (4-Hour Hardware Delivery) or -212- (4-Hour Hardware + Onsite Engineer) options for the 624F-FPOE.

Activation and delivery

FC-10-624FF-210-02-12 is an electronic license. After purchase, it is delivered to the Fortinet Support Portal within 0–1 business days. Activation ties the contract to the FS-624F-FPOE serial number from the activation date. Hardware dispatch coordination happens through Fortinet TAC when a replacement is needed under a confirmed hardware failure case.

FortiCare tier structure and Priority RMA eligibility

The -210- Priority RMA service requires a FortiCare Premium or FortiCare Elite base contract on the same FS-624F-FPOE serial number. The table below shows what each FortiCare tier provides at baseline:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. The FC-10-624FF-210-02-12 is available for immediate electronic delivery worldwide. If you are combining this purchase with a FortiCare base contract for the same FS-624F-FPOE unit, our team can confirm that both contracts align on the serial number before your order is finalized.

What is Next Calendar Day delivery, and how does it differ from 4-hour delivery?

Next Calendar Day Delivery (-210-) means a replacement FS-624F-FPOE unit is dispatched once hardware failure is confirmed, with expected delivery the following calendar day. The -211- service (4-Hour Hardware Delivery) dispatches a unit with a 4-hour delivery window. The -212- service adds a Fortinet field engineer to the 4-hour response. All three are Priority RMA tiers; -210- provides the longest replacement window at the lowest cost.

Does this contract require an existing FortiCare agreement?

Yes. The -210- Next Calendar Day Delivery service requires an active FortiCare Premium or FortiCare Elite contract on the same FS-624F-FPOE serial number. It cannot be applied to a unit with only FortiCare Essential, which provides return-and-replace hardware RMA but is not eligible for Priority RMA add-ons.

Does the replacement unit come pre-configured?

Fortinet ships a replacement FS-624F-FPOE unit. Configuration transfer is the responsibility of the network team unless an on-site engineer is included (as with the -212- service). If the original configuration was backed up via FortiGate or another management platform, restoration is straightforward. FortiCare TAC can also assist with configuration guidance during the replacement case.

Is this service available for the 624F (non-FPOE) model?

Yes. The FC-10-624FN-210-02-12 covers the FS-624F (non-PoE variant) under the same Next Calendar Day Delivery service terms. The -FF- in FC-10-624FF-210-02-12 designates coverage specific to the FS-624F-FPOE serial number. Both models have the full -210-, -211-, -212-, and -301- service options available.

What are the 3-year and 5-year options for this service?

FC-10-624FF-210-02-36 provides 3 years of Next Calendar Day Delivery RMA coverage and FC-10-624FF-210-02-60 covers 5 years. Service coverage is identical across all three terms — only the duration changes. Longer terms reduce renewal overhead and typically offer a better per-year effective cost.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-624F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-624FF-210-02-12

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