Fortinet FortiSwitch 624F-FPOE FortiCare Premium, 3-Year (FC-10-624FF-247-02-36)

SKU: FC-10-624FF-247-02-36

Original price was: CAD$3,797.49.Current price is: CAD$3,029.91.

Save:20%You save CAD$537.38
FortiCare Premium for the FortiSwitch 624F-FPOE (FC-10-624FF-247-02-36) — a 3-year support contract providing 24/7 technical assistance, next-business-day hardware replacement, and firmware access, eliminating annual renewal cycles for campus teams.
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Product description

Three years is a reasonable planning horizon for campus access hardware. When a FortiSwitch 624F-FPOE is handling 24 full-PoE ports of endpoint traffic, the question isn’t whether support matters — it’s how long you want the contract to run before the next renewal. FC-10-624FF-247-02-36 covers the FortiSwitch 624F-FPOE with FortiCare Premium for 36 months: 24/7 technical support, next-business-day hardware replacement, and full firmware access, priced at a lower per-year rate than three sequential 1-year contracts.

What FortiCare Premium Covers

FortiCare Premium provides the same entitlements across all term lengths. On the FortiSwitch 624F-FPOE, a 3-year contract includes:

  • 24/7 phone and ticket access to Fortinet TAC with critical-issue escalation
  • Next-business-day (NBD) hardware replacement — a replacement unit ships before you return the faulty switch
  • Firmware updates and security patches for the full 36-month term
  • Fortinet Support Portal, knowledge base, and licensed diagnostic tools

FortiCare Tier Comparison

This product delivers FortiCare Premium for the FortiSwitch 624F-FPOE. The table below compares Premium against the Essential and Elite tiers available for this device.

Essential Premium Elite
Critical-issue response Business hours 24/7 24/7
Telephone support
Hardware RMA type Return & Replace Next-business-day Next-business-day
Priority RMA add-on eligibility
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Who Buys This

FC-10-624FF-247-02-36 suits IT teams who have committed to the FortiSwitch 624F-FPOE for the medium term and want support costs locked in. Campus environments where the switch feeds phones, access points, or cameras benefit from guaranteed NBD replacement without needing to track annual renewal dates. Finance and compliance teams also appreciate contracts that align with budget cycles rather than creating yearly exceptions.

Activation and Delivery

No hardware ships with this SKU. DataCenter360.ca delivers the license key electronically to your order email — typically the same business day. Activate the key in the Fortinet Support Portal and assign it to the serial number of your FortiSwitch 624F-FPOE. The 3-year term starts from the registration date, or co-terms with an existing contract if applicable.

FortiCare Premium vs. FortiCare Essential

FortiCare Essential (FC-10-624FF-314-02-12) offers business-hours support with standard return-and-replace RMA. For an access switch that powers PoE endpoints across an entire floor or building, standard return-and-replace means waiting on both the return and the replacement — days of downtime versus next business day under Premium. Over a 3-year window, that difference in RMA speed is meaningful for any team measured on uptime.

Buying From DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca has direct access to the full FortiCare catalog including multi-year terms. The FC-10-624FF-247-02-36 delivers as an electronic license — no shipping, no delays. We serve buyers across Canada and internationally. If you’re renewing or co-terming with an existing contract, contact us before purchasing so we can confirm the right start date and avoid double-billing any remaining term.

Why choose a 3-year FortiCare Premium term over renewing annually?

A 3-year contract locks in today’s support pricing and eliminates the risk of a lapse between annual renewals. It also simplifies budget planning — one line item covers the FortiSwitch 624F-FPOE for the full period, with no mid-cycle renewal tasks for your IT team.

Does the 3-year term provide any different coverage than the 1-year option?

The FortiCare Premium entitlements are identical regardless of term length: 24/7 support, next-business-day RMA, and firmware access. The only difference is duration and pricing — a 3-year contract typically costs less per year than three separate 1-year renewals.

Can I add a Priority RMA add-on to this 3-year FortiCare Premium contract?

Yes. FortiCare Premium (FC-10-624FF-247-02-36) makes the switch eligible for Priority RMA add-ons, which upgrade standard NBD replacement to a same-day or 4-hour response window. Contact DataCenter360.ca to bundle Priority RMA if your deployment requires it.

What happens to the FortiSwitch 624F-FPOE’s firmware access if FC-10-624FF-247-02-36 expires?

Firmware downloads are gated by an active contract. When the 3-year term ends, access to new firmware versions stops. Security patches released after the expiry date won’t be downloadable until a new contract is activated, so planning the renewal before expiry is recommended.

Is delivery electronic, and how quickly does the license arrive?

Yes, FC-10-624FF-247-02-36 is delivered electronically. DataCenter360.ca sends the license key and registration instructions to your order email, typically within the same business day. No hardware ships; you activate the key through the Fortinet Support Portal and apply it to your switch’s serial number.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-624F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-624FF-247-02-36

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