Fortinet FortiSwitch 624F FortiCare Essential Support for FortiSwitch, 3-Year (FC-10-624FN-314-02-36)

SKU: FC-10-624FN-314-02-36

Original price was: CAD$1,564.74.Current price is: CAD$1,275.60.

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FC-10-624FN-314-02-36 is a three-year FortiCare Essential Support renewal for the FortiSwitch 624F (FS-624F), covering firmware updates, next-business-day TAC response, and return-and-replace RMA for the full 36-month term, available worldwide by electronic delivery.
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Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

A three-year FortiCare Essential renewal removes the annual renewal cycle from your FortiSwitch 624F support calendar. FC-10-624FN-314-02-36 covers 36 months of firmware access and return-and-replace RMA with a single purchase decision, reducing administrative overhead and giving budget planners a fixed support cost across three fiscal years.

What it covers

FortiCare Essential under a three-year contract keeps the FortiSwitch 624F eligible for all FortiSwitchOS firmware releases throughout the full 36-month period. TAC cases are handled through Fortinet’s online portal, with a next-business-day response commitment for critical issues. Return-and-replace RMA coverage applies if the switch hardware fails during the term.

Telephone TAC access, advance hardware replacement, and priority RMA add-on eligibility are not part of Essential. Organizations that require those capabilities should consider FortiCare Premium or Elite.

Who needs it

FC-10-624FN-314-02-36 suits IT departments that have standardized the FortiSwitch 624F in campus or branch switching infrastructure and want to align support expiry with a three-year equipment refresh cycle. Buying three years at once reduces procurement touchpoints and provides a predictable support cost over the budget horizon without requiring annual renewal reviews.

This SKU is a renewal contract and is not available at the time of an initial FS-624F purchase. It covers hardware already in production anywhere in the world.

Activation & delivery

Fortinet issues a single entitlement key for the full three-year term. DataCenter360.ca delivers it by email after order confirmation. Registration is completed once through the Fortinet Support Portal against your FS-624F serial number, and the 36-month coverage window opens immediately. No hardware shipment is involved. Electronic delivery applies to buyers worldwide, regardless of the switch’s physical location.

One service vs the bundle

FC-10-624FN-314-02-36 provides FortiCare technical support for three years. FortiGuard threat intelligence feeds and security subscription services are not included and must be purchased separately if required. The table below positions Essential alongside Premium and Elite across the key support dimensions for the three-year term.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Purchasing FC-10-624FN-314-02-36 through an authorized channel ensures the three-year entitlement is properly registered in Fortinet’s systems, preserving your switch’s support continuity for audits and warranty claims. If you are renewing support across multiple FortiSwitch 624F units at the same time, contact us for volume pricing on multi-unit three-year renewals.

Frequently asked questions

Does a three-year Essential contract cost less per year than buying three consecutive one-year renewals?
Fortinet pricing varies by term. For a direct per-year cost comparison between FC-10-624FN-314-02-12 and FC-10-624FN-314-02-36, contact DataCenter360.ca for a quote.
Can the three-year term start immediately if my current contract has already expired?
Yes. Coverage begins when the entitlement key is registered, regardless of prior contract status. A reinstatement fee may apply if the previous term lapsed before renewal.
Does the FS-624F include PoE, and does this contract cover it?
The FS-624F is a non-PoE model. FC-10-624FN-314-02-36 covers FortiCare support for the switch hardware and firmware as shipped. The PoE variant has its own separate SKU family.
What is the TAC response time for a critical issue under FortiCare Essential?
Next business day. If your environment requires a one-hour or 15-minute critical-issue response SLA, FortiCare Premium or Elite provides those levels.
Does the entitlement follow the switch if it is relocated to a different site?
Yes. The FortiCare contract is tied to the FS-624F serial number, not a physical address. Relocating the hardware to another site or country does not affect the coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-624F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-624FN-314-02-36

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