Fortinet FortiSwitch 648F-FPOE FortiCare Premium, 1-Year (FC-10-648FF-247-02-12)

SKU: FC-10-648FF-247-02-12

Original price was: CAD$1,542.79.Current price is: CAD$1,244.19.

Save:19%You save CAD$209.05
FortiCare Premium for the FortiSwitch 648F-FPOE (FC-10-648FF-247-02-12) — a 1-year support contract covering 24/7 technical assistance, next-business-day hardware replacement, and firmware access for the 48-port 802.3bt PoE campus switch.
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Product description

The FortiSwitch 648F-FPOE delivers 802.3bt PoE++ to 48 ports at up to 1800W total budget — enough to simultaneously power high-density APs, IP cameras, and PoE-hungry endpoint devices at full capacity. Keeping that infrastructure under active support means fast hardware replacement if a unit fails during a critical deployment. FC-10-648FF-247-02-12 covers the first year with 24/7 FortiCare Premium, providing 12 months of technical access and next-business-day RMA from the day of registration.

What FortiCare Premium Covers

Over the 1-year term on the FortiSwitch 648F-FPOE, FortiCare Premium provides:

  • 24/7 phone and ticket support with priority escalation for critical issues
  • Next-business-day hardware replacement within the 12-month coverage window
  • All firmware updates and security patches released for the FortiSwitch 648F-FPOE during the contract
  • Full access to the Fortinet Support Portal, knowledge base, and licensed tools

FortiCare Tier Comparison

This product provides FortiCare Premium support. The table below compares how Premium stacks against Essential and Elite for FortiSwitch hardware.

Essential Premium Elite
Critical-issue response Business hours 24/7 24/7
Telephone support
Hardware RMA type Return & Replace Next-business-day Next-business-day
Priority RMA add-on eligibility
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Who Buys This

FC-10-648FF-247-02-12 works for organizations that want annual flexibility on a new FortiSwitch 648F-FPOE deployment, or for purchasing cycles that require 1-year contract terms. It also fits rollouts where the FortiSwitch 648F-FPOE is replacing older hardware and the team wants to confirm the deployment is stable before committing to a longer term. IT administrators managing multi-site PoE switching infrastructure often start with 1-year coverage and consolidate to multi-year on renewal.

Activation and Delivery

FC-10-648FF-247-02-12 is delivered electronically. DataCenter360.ca sends the license key to your order email, typically within the same business day. Register the key in the Fortinet Support Portal against your FortiSwitch 648F-FPOE serial number. Renewals can co-term with an expiring contract — contact DataCenter360.ca before ordering if timing alignment matters.

FortiCare Premium vs. FortiCare Essential

FortiCare Essential (FC-10-648FF-314-02-12) covers business-hours support and standard return-and-replace RMA. For a PoE switch powering active endpoints across 48 ports at 1800W, a hardware failure affects not just the switch but everything connected to it. The difference between Essential and Premium comes down to RMA speed: Premium replaces the unit the next business day; Essential uses standard return-and-replace, which takes longer. In high-availability environments, that lead-time difference is the primary reason buyers choose Premium.

Buying From DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with direct access to the FortiCare catalog for FortiSwitch hardware. FC-10-648FF-247-02-12 is delivered electronically to customers in Canada and worldwide, with same-day key delivery in most cases. Reach out for volume pricing on multi-unit FortiSwitch 648F-FPOE deployments, or for co-term assistance when aligning contracts across an existing FortiSwitch estate.

Does FortiCare Premium include coverage for PoE-related hardware failures on the FortiSwitch 648F-FPOE?

Yes. FortiCare Premium covers the switch unit itself, including the PoE subsystem. If a PoE port or the PoE controller fails within the contract period, next-business-day hardware replacement applies to the entire unit. Individual PoE port failures are handled through the RMA process.

Is next-business-day RMA included from day one of the 1-year contract?

Yes. Next-business-day hardware replacement is active from the date the contract is registered in the Fortinet Support Portal. There is no waiting period or activation delay — coverage begins on registration.

Can FC-10-648FF-247-02-12 be renewed when it expires, without a gap in coverage?

Yes. Renewing before the contract expires ensures continuous coverage. DataCenter360.ca can supply the renewal contract and assist with timing to prevent any gap. If a gap has already occurred, Fortinet allows re-registration though a hardware assessment may apply.

What firmware versions are available to the FortiSwitch 648F-FPOE under FortiCare Premium?

All firmware versions released during the active contract period are accessible through the Fortinet Support Portal. This includes general-availability releases and security patches. Long-term support releases applicable to the FortiSwitch 648F-FPOE are also covered for the contract duration.

Is this contract available to buyers outside Canada?

Yes. FC-10-648FF-247-02-12 is an electronic license delivered to any country. DataCenter360.ca sends the activation key by email, and it registers through the Fortinet Support Portal without geographic restriction. License delivery typically completes on the same business day as ordering.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-648F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-648FF-247-02-12

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