Original price was: CAD$1,344.33.CAD$1,084.14Current price is: CAD$1,084.14.
Authorized Partner for United States (US)Campus PoE switches carry a lot more than data — when an M426E-FPOE goes offline, access points drop, door controllers lose power, and whatever ran on those PoE ports stops. FC-10-M426E-212-02-12 addresses that directly: a 1-year 4-Hour Hardware and Onsite Engineer Priority RMA contract for the FortiSwitch-M426E-FPOE Multi-Gig PoE Campus Switch. Fortinet dispatches a replacement unit and an on-site engineer within four hours of a confirmed hardware failure.
This RMA contract provides a 4-hour response commitment from the moment a hardware failure is confirmed by Fortinet TAC:
This service requires an active FortiCare Premium or FortiCare Elite plan on the same device. It is not a standalone support contract.
The 4-Hour Onsite RMA tier suits environments where every minute of downtime carries a measurable cost. High-density PoE deployments in healthcare, enterprise campuses, hospitality, or education — where dozens of devices run off the same switch — belong in this category. If your team cannot absorb the time or expertise needed to swap a core campus switch under pressure, having a Fortinet engineer on-site to do it is the right call.
FC-10-M426E-212-02-12 is an electronic service contract. After purchase, you receive a license key by email within 0–1 business days. Register it to the FS-M426E-FPOE serial number in the Fortinet Support portal (support.fortinet.com) to activate coverage. No physical items ship. Coverage begins at registration.
Priority RMA add-ons like this one require FortiCare Premium or Elite as a base. Here’s how FortiCare tiers compare on the hardware side:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner and MSSP offering the full range of FortiSwitch hardware, FortiCare plans, and RMA upgrades. FortiSwitch-M426E-FPOE hardware and all related support contracts are in stock and ready to order. License delivery arrives electronically the same business day. MSSP and volume pricing are available for fleet-sized deployments.
Both. The 4-Hour Hardware and Onsite Engineer Priority RMA delivers an advance replacement unit and a certified Fortinet engineer to site within four hours of a confirmed hardware failure. Labour for the physical swap is included in the service.
This contract covers hardware failure due to manufacturing defect, not accidental physical damage. If damage results from misuse, power surges outside spec, or physical impact, the hardware warranty terms apply. Contact Fortinet TAC to initiate a case when a failure occurs.
Yes, provided the device is still within the eligible enrollment window and you hold an active FortiCare Premium or Elite subscription. Fortinet may require confirmation that the device is operational at enrollment.
Log in to the Fortinet Support portal, open a support ticket, and identify the registered device. Fortinet TAC will diagnose the issue; once hardware failure is confirmed, the 4-hour clock starts and both engineer and replacement unit are dispatched.
Fortinet’s on-site service availability depends on your location and the local Fortinet service network. Confirm coverage area eligibility with Fortinet Support before purchasing if your site is in a remote or non-metropolitan area.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-M426E-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-M426E-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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