Fortinet FortiSwitch-T1024E Priority RMA, Next Calendar Day Delivery, 1-Year (FC-10-T1E24-210-02-12)

SKU: FC-10-T1E24-210-02-12

Original price was: CAD$1,001.87.Current price is: CAD$807.96.

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FC-10-T1E24-210-02-12 activates 1-year Next Calendar Day Delivery Priority RMA for the FortiSwitch-T1024E 24-Port Multi-Gig Campus Core Switch — advance replacement ships the next calendar day after a confirmed hardware failure. Requires FortiCare Premium or Elite. Worldwide e-delivery from DataCenter360.ca.
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Product description

A campus core switch carries the load that nothing else does. When the FortiSwitch-T1024E 24-Port Multi-Gig Campus Core Switch goes offline, the disruption is felt across every downstream device. FC-10-T1E24-210-02-12 adds 1-year Next Calendar Day Delivery Priority RMA — a replacement unit ships the next calendar day after a hardware failure is confirmed by Fortinet TAC, keeping core downtime measured in hours rather than days.

What This Service Covers

FC-10-T1E24-210-02-12 provides Next Calendar Day hardware replacement for the registered FS-T1024E unit:

  • Advance replacement unit ships the next calendar day after TAC-confirmed hardware failure
  • Coverage for the registered FS-T1024E serial number for 1 year
  • Requires active FortiCare Premium or FortiCare Elite on the same device

“Next Calendar Day” means the replacement ships the day after TAC confirms the failure, not the next business day. Actual delivery time depends on shipping logistics and your location.

Why Priority RMA Matters on Campus Core Switches

The FS-T1024E is a 24-port Multi-Gig core switch — a device that aggregates uplinks from distribution-layer switches and handles high-density traffic. Standard RMA timelines (return unit, wait for replacement) aren’t appropriate for a device at this tier. Next Calendar Day delivery narrows the recovery window to roughly 24 hours, which is the practical floor for most organizations without a spare unit on the shelf.

Activation and Delivery

This is an electronic license. After purchase from DataCenter360.ca, a license key arrives within 0–1 business days. Register it in the Fortinet Support portal (support.fortinet.com) using the FS-T1024E serial number to activate the 1-year coverage period. No physical items ship for the license.

FortiCare Support Levels at a Glance

Priority RMA is an add-on that requires FortiCare Premium or Elite as a base plan. Here’s how the tiers compare on RMA capabilities:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner stocking FortiSwitch T-series hardware, FortiCare subscriptions, and Priority RMA contracts. If you’re sourcing the FS-T1024E along with a full support stack, we can package hardware, FortiCare Premium, and this RMA contract in a single order. License delivery is the same business day. MSSP and volume pricing available on multi-unit deployments.

What does “Next Calendar Day Delivery” mean in practice?

Once Fortinet TAC confirms the hardware failure, a replacement unit ships the following calendar day — not the next business day. Delivery after shipping depends on your location and carrier logistics. Confirm expected transit time with Fortinet for your specific region.

Is Priority RMA on a campus core switch worth the cost over standard RMA?

For most campus cores, yes. Standard RMA — return the failed unit, wait for a replacement — can mean three to five business days of downtime. Next Calendar Day cuts that to roughly 24 hours. For a switch that carries all downstream traffic, the calculus usually favours Priority RMA coverage.

Do I need to return the failed unit before the replacement ships?

No. This is an advance-replacement RMA — the replacement ships first. Once your switch is back online, you return the failed unit to Fortinet. Return timing requirements are specified in the Fortinet RMA terms provided at case initiation.

Can FortiCare Essential cover this Priority RMA add-on?

No. Priority RMA add-ons require FortiCare Premium or Elite. FortiCare Essential does not include Priority RMA eligibility. If the T1024E currently has only Essential coverage, upgrading to Premium is a prerequisite before adding this contract.

Can I upgrade to a faster RMA tier later — 4-Hour Delivery or 4-Hour with Onsite Engineer?

Yes. Fortinet offers multiple Priority RMA tiers for the T1024E: Next Calendar Day (210), 4-Hour Hardware Delivery (211), and 4-Hour Hardware and Onsite Engineer (212). If your availability requirements tighten, the higher-tier contracts are available from DataCenter360.ca for the same device.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-T1024E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-T1E24-210-02-12

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