Original price was: CAD$13,224.63.CAD$10,440.50Current price is: CAD$10,440.50.
Authorized Partner for United States (US)For three years, FC-10-T1E24-212-02-36 ensures that if the FortiSwitch-T1024E fails, both replacement hardware and a Fortinet onsite engineer are dispatched within 4 hours of TAC confirmation. The engineer handles the physical swap and basic verification, reducing dependency on local staff availability during a core switch outage.
FC-10-T1E24-212-02-36 provides 4-Hour Hardware and Onsite Engineer Priority RMA for the registered FS-T1024E. When Fortinet TAC confirms a hardware failure, both a replacement unit and a Fortinet-dispatched engineer are sent, targeting arrival within 4 hours of TAC sign-off. The engineer handles physical installation and basic verification. Coverage spans 3-year on the registered serial number. Requires active FortiCare Premium or Elite.
The FS-T1024E campus core switch sits at the convergence point of downstream network segments. Hardware failure at that layer affects the entire connected environment. The 212 tier covers organizations that cannot rely on local staff to swap a campus core unit during an active outage — multi-site deployments, managed service environments, or campuses under strict SLA commitments that require a certified engineer on-site.
FC-10-T1E24-212-02-36 is an electronic contract. After purchase from DataCenter360.ca, the license key is delivered within 0–1 business days. Register it against the FS-T1024E serial number in the Fortinet Support portal (support.fortinet.com) to activate the 3-year coverage. No hardware ships for the license.
The 212 Priority RMA tier is an add-on to FortiCare Premium or Elite. Here is how the FortiCare tiers compare on RMA capabilities and response times:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner stocking the full FS-T1024E support stack. The 212 tier is the highest Priority RMA option for the T1024E and can be paired with FortiCare Premium in a single order, with same-business-day electronic delivery. If hardware-only delivery is sufficient, the 211 tier (4-Hour Hardware Delivery) is also available at a lower price point. Contact us for MSSP or multi-device pricing on 3-year contracts.
The Fortinet-dispatched engineer handles physical installation of the replacement FS-T1024E unit and performs basic operational verification that the switch is functioning. Detailed reconfiguration, network design changes, or troubleshooting beyond the immediate RMA scope are outside the service call. Have a current configuration backup ready to restore from before the engineer arrives.
Both tiers target delivery within 4 hours of TAC confirmation. The 211 tier delivers the replacement hardware only; your team handles installation. The 212 tier adds an onsite Fortinet engineer to handle the physical swap. If your organization lacks qualified local staff for a campus core installation during an outage, 212 is the right contract.
No — 212 is an add-on, not a substitute. FortiCare Premium or Elite must be active on the same FS-T1024E serial number for Priority RMA to be eligible. If the device is currently on FortiCare Essential, upgrade to Premium before adding this contract.
The onsite RMA scope covers physical installation and basic verification of the replacement unit. Configuration migration or policy review beyond restoring from a backup is not included in the 212 service call. Plan for your team to have the running configuration backed up and ready to push to the replacement unit.
A 3-year commitment on the highest Priority RMA tier removes procurement risk for the device lifecycle. Annual renewals introduce gap risk: if the FS-T1024E fails during a lapse, it reverts to standard RMA terms. A multi-year contract aligned with hardware refresh cycles ensures continuous coverage without annual action required.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-T1024E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-T1E24-212-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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