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Some compliance programs are structured around multi-year planning cycles, and the support contracts for critical infrastructure should match. FC-10-T1E24-301-02-60 locks in five years of Secure RMA for the FortiSwitch-T1024E — the documented chain-of-custody replacement process for switches deployed in environments that require auditable hardware disposal records and prefer the predictability of a single long-term contract.
FC-10-T1E24-301-02-60 provides Secure RMA for the registered FS-T1024E for 5 years:
Five years of uninterrupted Secure RMA coverage means no mid-cycle renewals to track and no gaps that could trigger compliance findings. Plan accordingly that the corresponding FortiCare plan should run coterminous with this contract.
The 5-year term is used when hardware lifecycle planning extends beyond the typical 3-year window, or when the compliance program prefers to minimize the number of separate contract renewal events. Federal government networks, large healthcare systems, and financial institutions with formal IT asset management programs find the 5-year term reduces administrative overhead. It is also common in multi-site deployments where dozens of switches are co-terminated for centralized renewal management.
Electronic license contract. DataCenter360.ca delivers the license key within 0-1 business days of purchase. Register at support.fortinet.com using the FS-T1024E serial number to start the 60-month coverage window. All RMA services are initiated through Fortinet TAC once a hardware failure is confirmed.
Fortinet Secure RMA for the T1024E is also available in 1-year (FC-10-T1E24-301-02-12) and 3-year (FC-10-T1E24-301-02-36) terms. If delivery speed rather than disposal documentation is the key requirement, the Priority RMA tiers — Next Calendar Day (FC-10-T1E24-210), 4-Hour Hardware (FC-10-T1E24-211), and 4-Hour On-Site (FC-10-T1E24-212) — are the appropriate alternatives. These are separate service categories; confirm with Fortinet if there is any question about which applies to your regulatory environment.
Priority RMA is an add-on that requires FortiCare Premium or Elite as the base plan. Here is how the tiers compare on RMA and support capabilities:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner offering FortiSwitch T-series hardware and the full lifecycle support catalog including FortiCare and Priority RMA contracts. For deployments across multiple sites or switches, we can configure multi-unit contracts aligned to the same expiration date, simplifying renewal management. Contact us for MSSP and volume pricing. License delivery is the same business day.
RMA contracts are tied to the registered device serial number. If the device is decommissioned early, the remaining contract term typically has no commercial value — it cannot be transferred to a different device or refunded. Factor the expected device lifecycle into the term selection before committing to 5 years.
Fortinet Secure RMA provides chain-of-custody tracking and destruction documentation, which aligns with the media sanitization intent of NIST SP 800-88. Whether it meets the specific documentation requirements of your compliance program depends on your assessor’s interpretation and the specific Fortinet documentation available in your region. Confirm with Fortinet and your compliance team before relying on this service to meet a specific standard.
Secure RMA and standard Priority RMA are separate service categories, not additive layers. A device typically has one RMA contract type active. If both faster delivery and chain-of-custody documentation are requirements, discuss the options with Fortinet directly — requirements like these sometimes need custom arrangements depending on the region and agreement type.
Fortinet contracts do not typically auto-renew. Renewal requires a new purchase. DataCenter360.ca can set a reminder and provide a renewal quote in advance of the expiration date. For large deployments, early renewal planning avoids gaps in compliance coverage.
Secure RMA services are governed by regional availability and Fortinet’s local service agreements. While FC-10-T1E24-301-02-60 is available for purchase worldwide from DataCenter360.ca, the physical RMA service — including chain-of-custody handling and destruction — must be confirmed for the specific country where the device is deployed. Contact Fortinet or DataCenter360.ca before assuming coverage applies to a given location.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-T1024E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-T1E24-301-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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