Original price was: CAD$5,906.42.CAD$4,712.57Current price is: CAD$4,712.57.
United States (US) Authorized DistributorCompliance-sensitive environments have an extra problem when switch hardware fails: the device may hold routing tables, VLAN configurations, and traffic metadata that cannot leave the facility unsecured. FC-10-TF124-301-02-36 addresses both problems for a 3-Year period — providing certified on-site destruction of the failed FortiSwitch T1024F-FPOE before Fortinet ships a replacement unit.
Secure RMA (service code 301) adds a certified destruction step to the standard advanced-replacement process. When the FortiSwitch T1024F-FPOE fails under this contract, a Fortinet-certified process destroys the failed unit on-site before Fortinet dispatches a replacement. This satisfies data disposal requirements under frameworks including NIST SP 800-88, applicable DoD standards, and similar policies used by government and regulated industries.
The primary buyers are organizations with strict data-handling mandates: government agencies, defense contractors, financial institutions under PCI-DSS, healthcare providers under HIPAA, and environments with data sovereignty policies that prohibit shipping failed hardware off-site without documented destruction. Standard RMA, which returns the failed unit to Fortinet, does not satisfy these requirements.
Secure RMA (FC-10-TF124-301) is an add-on service and requires an active FortiCare Premium or FortiCare Elite subscription on the same FortiSwitch T1024F-FPOE serial number. Purchase or confirm that base coverage first, then activate this service. Delivery is electronic — a license key is available within one business day of order and is applied in the FortiCare support portal.
The table below shows what each FortiCare support tier provides for hardware RMA. Secure RMA is an add-on that requires Premium or Elite tier; it is not included at any base tier.
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
If certified data destruction is not a regulatory requirement, Next Calendar Day Delivery Priority RMA (FC-10-TF124-210-02-36) delivers advanced replacement without the on-site destruction step at a lower service cost. For environments where a four-hour hardware replacement window matters more than certified destruction, the 4-Hour Hardware Delivery Priority RMA (FC-10-TF124-211) is the appropriate option. Secure RMA (this SKU) is specifically for compliance environments where hardware leaving the site must be certified as destroyed first.
DataCenter360.ca is a Fortinet Select Partner and MSSP. When you order FC-10-TF124-301-02-36, your activation key is delivered electronically — typically within one business day. Our team can confirm compatibility with existing FortiCare Premium or Elite coverage before you finalize the purchase. Authorized partner pricing means no hidden markups on a 3-Year contract.
Yes. This is an electronic service subscription and is available worldwide. DataCenter360.ca delivers activation keys internationally within one business day of order confirmation. No physical product ships with this purchase.
A support case is opened with Fortinet TAC. Once approved, a certified technician destroys the failed FortiSwitch T1024F-FPOE on-site — this may include physical destruction or secure erasure meeting the applicable standard. A certificate of destruction is issued. Fortinet then ships the replacement unit. The exact destruction method depends on the compliance standard applicable to your organization.
Yes. FC-10-TF124-301 requires an active FortiCare Premium or FortiCare Elite subscription on the same device serial. Without Premium or Elite base coverage, the Priority RMA add-on (including Secure RMA) cannot be activated. Confirm your base coverage is in place and covers the same term period.
Standard RMA (FortiCare Essential) returns the failed unit to Fortinet for assessment. The device leaves your facility intact. Secure RMA (301) instead destroys the unit on-site before any replacement ships — the failed hardware never leaves in a recoverable state. For organizations with data sovereignty requirements, the standard process is non-compliant; Secure RMA resolves that.
Yes. FC-10-TF124-301-02-36 can be purchased as an add-on at any time, provided an active FortiCare Premium or Elite subscription is already in place on the FortiSwitch T1024F-FPOE serial. Both subscriptions must run concurrently and cover the same device. Activation is handled through the Fortinet support portal.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-T1024F-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-TF124-301-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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