Original price was: CAD$335.67.CAD$270.71Current price is: CAD$270.71.
United States (US) Authorized DistributorIndustrial control networks and substation automation environments don’t accommodate slow support cycles. The FortiSwitchRugged-112D-POE operates in physical conditions that rule out standard shelf hardware, and when something goes wrong in that environment, waiting days for a support callback isn’t an option. FC-10-W112D-247-02-12 puts a 1-hour critical-issue SLA and an advance hardware replacement commitment behind this switch for a full year.
FortiCare Premium is Fortinet’s production-grade support tier. For the FortiSwitchRugged-112D-POE, this 1-year contract includes:
This contract provides FortiCare Premium coverage. Here is how the tiers compare for the FortiSwitchRugged-112D-POE:
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response | Next business day | 1-hour SLA | 1-hour SLA |
| Telephone support (24×7) | — | ✓ | ✓ |
| Advanced hardware replacement | — | ✓ | ✓ |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
The FSR-112D-POE serves in industrial control system (ICS) networks, power distribution automation, transportation infrastructure, and edge OT environments where the switch is often embedded in sealed or remote enclosures. Teams responsible for uptime in those settings need coverage that doesn’t depend on business hours. FortiCare Premium is the right tier for any FortiSwitchRugged unit that carries operational traffic — where a hardware failure without advance replacement means real-world downtime, not just a degraded lab environment.
This is an electronic license delivered worldwide. After purchase, DataCenter360.ca sends the contract registration key to your billing email within 0–1 business days. Register it against the FortiSwitchRugged-112D-POE serial number via Fortinet’s support portal at support.fortinet.com. No physical hardware is shipped. The contract binds to a specific unit’s serial number at registration, so have the serial number ready when activating.
DataCenter360.ca stocks this contract as a Fortinet Select Partner. Orders placed here go through the official Fortinet partner channel, so registration links directly to Fortinet’s TAC system without delays from third-party processing. If your FortiSwitchRugged-112D-POE came from a different authorized source, the support contract can still be purchased and registered here — the hardware serial number is what matters at registration, not the original purchase point.
FortiCare Premium guarantees a Fortinet TAC engineer will contact you within 1 hour of a P1 case submission, any time of day or night. For the FortiSwitchRugged-112D-POE in a substation or industrial control network, that window is critical because it starts the diagnosis and advance replacement process immediately rather than waiting for business hours to open.
Yes. FC-10-W112D-247-02-12 is a worldwide license with no geographic restrictions. DataCenter360.ca delivers the registration key electronically to any country. The contract supports the FortiSwitchRugged-112D-POE regardless of where the unit is physically deployed.
Under FortiCare Premium, Fortinet ships a replacement unit to your location before you return the failed one. This eliminates the downtime gap inherent in return-first logistics. For ruggedized switches deployed in remote or physically constrained environments, advance replacement is particularly important since standard courier timelines can extend the outage further.
Both tiers include 24×7 telephone support and advanced hardware replacement. Elite adds a 15-minute P1 response target (versus 1 hour for Premium) and FortiCare Elite monitoring features, though the extended LTS and Elite monitoring portal are FortiGate-platform capabilities that do not apply to the FortiSwitchRugged series. For most industrial deployments, Premium provides the right balance of response speed and cost.
Once expired, telephone TAC access and advance hardware replacement stop. Firmware downloads may also be restricted. Fortinet recommends renewing before the contract end date to avoid a coverage gap. Renewing within the grace period keeps the original anniversary date so you don’t lose any covered days.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitchRugged-112D-POE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2025-07-29 |
| Last Service Extension Date (LSED) | 2029-07-29 |
| End of Support Date (EOS) | 2030-07-29 |
| Product Family | FortiSwitch |
| MPN | FC-10-W112D-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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