Fortinet FortiCare Elite Support, 3-Year (FC-10-R24FP-284-02-36)

Industrial network projects rarely run on 12-month timelines. FortiCare Elite Support for the FortiSwitchRugged-424F-POE (FC-10-R24FP-284-02-36) spans three years at Fortinet’s highest support tier, aligning the coverage period with typical infrastructure project cycles in manufacturing, utilities, and transportation. One purchase locks in 24×7 TAC access and a 4-hour on-site RMA SLA for the full term, removing the administrative overhead of annual renewals.

What it covers

FC-10-R24FP-284-02-36 activates FortiCare Elite Support on one FortiSwitchRugged-424F-POE unit for 36 months. The contract includes 24×7 phone and portal TAC access, advance hardware replacement with a 4-hour on-site RMA SLA, proactive firmware notifications, and all software updates released during the three-year window. FortiGuard threat-intelligence feeds are not included and must be purchased as a separate subscription if required.

Who needs it

The 3-year term is the right fit for organizations that commission infrastructure over a defined project period. Facilities teams deploying the FortiSwitchRugged-424F-POE as part of a multi-year plant upgrade, transit authority rollout, or utility modernization program benefit from coverage that matches the project duration. The 4-hour on-site RMA SLA is especially valuable at remote or unmanned sites where sourcing local replacement hardware on short notice is difficult.

Activation & delivery

FC-10-R24FP-284-02-36 is an electronic license delivered worldwide with no physical shipment. Fortinet emails activation instructions after purchase; the key is applied through FortiCare Online and tied to the device serial number. Coverage activates immediately on registration. Store the confirmation record, as Fortinet references it to validate RMA requests and TAC escalations throughout the three-year period.

One service vs the bundle

This SKU provides FortiCare Elite Support on its own, not as part of a bundled subscription. Separating support from security feeds lets procurement teams budget each line item independently and renew only what applies to each deployment. Organizations that need FortiGuard services can add those SKUs without being locked into a combined bundle structure.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The 3-year term is a common choice for capital project budgets where multi-year commitments are preferred and annual renewal cycles create unnecessary administrative load. Orders are placed online or by quote request; e-delivery reaches any country. We verify serial-number compatibility before confirming the order.

Frequently asked questions